Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Moore

Harper Woods

Summary

Reliable & adaptable professional with experience in customer service, sales, team support, and small business operations. Background includes retail sales, team training, and independent business ownership, with a strong focus on organization, communication, and client satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Eyelash Extension Technician

Lashed By Jess, Self Employed
06.2019 - Current
  • Sought professional training, earned Eyelash Extension Certification, as well as a Barbicide Certification.
  • Create unique looks based off individual client preferences, best suited style suggested, & budgets.
  • Managed inventory and budgeting for lash products based on client demand and service needs.

Production Lead

The Plug, Processing
08.2024 - 03.2025
  • Train new hires on cannabis handling, equipment usage, Servsafe certifications, & proper PPE.
  • Produced compliance labels & METRC labels for all orders.
  • Maintained records of inventory levels, & quality standards.


Budtender

King of Budz
02.2024 - 08.2024
  • Maintained high sales and cart sizes, with a fast turnover rate using Dutchie.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Restocked supplies and arranged displays.

Learning Ambassador

Amazon
09.2019 - 06.2024
  • Managed new hires onboarding, training, & development process.
  • Led training sessions for new employees on operational processes for warehouse duties such as loading trucks, scanning items to the correct trucks/cart, stacking/wrapping pallets, etc.

New Construction Admin

Discover Plumbing
06.2016 - 02.2019
  • Scheduled crews in the field in accordance to priority of jobs.
  • Managed staff, including scheduling meetings, preparing employee schedules, and maintaining the office upkeep.
  • Data entry of work orders, & invoices, using QuickBooks.


Education

High School Diploma -

Utica High School
Utica
05-2015

Skills

  • TEAM COORDINATION
  • WORKFLOW MANAGEMENT
  • PROFICIENT CUSTOMER SERVICE
  • COLLABORATIVE LEARNING
  • QUALITY ASSURANCE

Certification

Certified Eyelash Technician, Independently Owned, Lashed by Jess, est. June 2019

Timeline

Production Lead

The Plug, Processing
08.2024 - 03.2025

Budtender

King of Budz
02.2024 - 08.2024

Learning Ambassador

Amazon
09.2019 - 06.2024

Eyelash Extension Technician

Lashed By Jess, Self Employed
06.2019 - Current

New Construction Admin

Discover Plumbing
06.2016 - 02.2019

High School Diploma -

Utica High School
Jessica Moore