Detail-oriented professional skilled in medical coding, customer service, and data analysis. Demonstrated success in budgeting and implementing Medicare protocols, ensuring accurate billing and timely resolutions.
Overview
4
4
years of professional experience
Work History
Billing and Coding
Dermatology and skin specialist
Scottsdale, Arizona
02.2022 - 03.2024
Performed administrative duties including budgeting, payroll processing, and billing and coding to ensure operational efficiency.
Developed and implemented protocols for Medicare billing and coding processes.
Generated detailed reports on patient visits and billed charges for appropriate payers, ensuring compliance with coding guidelines.
Resolved customer service issues regarding billing, accounts receivable, collections, and order processing to enhance client satisfaction.
Case Aide
Hope Community Services
Glendale, AZ
01.2020 - 03.2022
Coordinated client appointments and follow-ups to ensure timely access to services.
Supported clients in navigating community resources and services.
Monitored progress of cases to ensure that deadlines are met.
Developed strategies for resolving disputes between parties involved in a case.
Logged client interactions in agency database system to maintain comprehensive service records.
Delivered emotional support to clients navigating challenging life transitions.
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