Jessica Morrison
Herriman,UT
Summary
Empathetic Direct Support Professional with a strong background in enhancing client independence through personalized care. Demonstrated success in behavior redirection and therapeutic engagement, committed to promoting dignity and privacy in all interactions.
Preparing meals to the individuals needs and keeping them safe while they eat as well as get the proper nutrients that the individuals need
Overview
18
18
years of professional experience
1
1
Certification
Work History
Direct Support Professional/Kitchen Staff Member
Utah State Developmental Center
American Fork, UT
02.2026 - Current
- Assisted individuals with daily living activities to enhance personal independence.
- Implemented behavior management strategies to support positive social interactions.
- Monitored client progress and reported observations to multidisciplinary teams.
- Collaborated with staff to develop personalized care plans for each client.
- Engaged clients in therapeutic activities to promote emotional well-being and skill development.
- Ensured compliance with safety protocols during daily operations and client interactions.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Transported clients to medical and dental appointments to provide support.
Food Service Worker
Utah Schools for the Deaf and the Blind
Salt Lake City, UT
11.2025 - 01.2026
- Assisted in food preparation and serving, ensuring adherence to dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas.
- Supported inventory management by tracking supplies and reporting shortages.
- Collaborated with team members to optimize service efficiency during meal times.
- Followed safety protocols to ensure a secure dining environment for students.
- Adapted quickly to changing menus and special dietary requests from staff.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Direct Support Professional
Utah State Developmental Center
American Fork, UT
01.2022 - 11.2025
- Provided individualized support to enhance daily living skills of clients.
- Collaborated with multidisciplinary teams to develop and implement care plans.
- Monitored client progress, reporting behavioral changes to healthcare professionals.
- Assisted clients in social integration activities, promoting community engagement.
- Facilitated communication between clients and families, fostering strong relationships.
- Maintained clean, safe, and well-organized patient environment.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Trained new staff on best practices in direct support, elevating overall quality of care provided.
- Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
Caregiver
Harmony Hills Assisted Living
Lehi
10.2020 - 01.2021
- Provided compassionate support to residents, enhancing daily living activities and overall well-being.
- Assisted with medication management, ensuring adherence to prescribed schedules and safety protocols.
- Developed individualized care plans in collaboration with healthcare professionals to meet residents' unique needs.
- Trained and mentored new staff on best practices for resident care and safety procedures.
- Monitored residents' conditions, documenting changes and reporting concerns to nursing staff promptly.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Housekeeper
Wentworth Assisted Living
Draper, UT
10.2018 - 01.2019
- Maintained cleanliness and hygiene standards in resident living areas and common spaces.
- Assisted with laundry services, ensuring timely delivery of clean garments and linens.
- Conducted routine inspections of facilities to identify maintenance needs and safety hazards.
- Collaborated with team members to streamline cleaning processes and improve efficiency.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Provided exceptional service to residents, addressing requests promptly to enhance satisfaction.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Data Review Specialist
Vivint Solar
Lehi, UT
04.2014 - 08.2017
- Reviewed solar project documentation for compliance with regulatory standards and internal policies.
- Analyzed customer feedback to enhance service quality and improve customer satisfaction ratings.
- Coordinated with installation teams to ensure timely resolution of project discrepancies and operational issues.
- Developed training materials for new staff, focusing on best practices in review processes and compliance requirements.
- Promoted a positive work environment by facilitating open discussions and encouraging feedback from team members.
- Implemented best practices for documentation management, ensuring easy access to critical information when needed.
Baker
Utah Valley University, South Franklin Community Center
Orem, UT
08.2008 - 04.2014
- Developed and executed a variety of baked goods, ensuring adherence to quality standards.
- Trained and mentored junior bakers on techniques and safety protocols.
- Streamlined production processes to enhance efficiency in baking operations.
- Implemented inventory management practices to reduce waste and optimize ingredient use.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Increased production efficiency through effective time management and multitasking during busy periods.
Education
Medical Assistant
Provo Colledge
Provo, UTSkills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Housekeeping tasks
- Decision-making support
- Direct patient care
- Transportation
- Disability awareness
Certification
CPR/ First Aid certified
Food Handlers permit
Timeline
Direct Support Professional/Kitchen Staff Member
Utah State Developmental Center
02.2026 - Current
Food Service Worker
Utah Schools for the Deaf and the Blind
11.2025 - 01.2026
Direct Support Professional
Utah State Developmental Center
01.2022 - 11.2025
Caregiver
Harmony Hills Assisted Living
10.2020 - 01.2021
Housekeeper
Wentworth Assisted Living
10.2018 - 01.2019
Data Review Specialist
Vivint Solar
04.2014 - 08.2017
Baker
Utah Valley University, South Franklin Community Center
08.2008 - 04.2014
Medical Assistant
Provo Colledge