Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jessica Moss

Summary

Dynamic and resourceful professional with experience at Brookdale Community College, excelling in technology support and patron assistance. Proven ability to troubleshoot technical issues and foster positive relationships through active listening and teamwork. Adept at multitasking and prioritizing tasks to enhance library operations and improve user experience.

Overview

9
9
years of professional experience

Work History

Library Student Worker

Brookdale Community College
01.2023 - 06.2023
  • Assisted students with troubleshooting common computer problems.
  • Provided instructions to patrons by explaining and demonstrating proper use of technical equipment, library automation system and online resources.
  • Answered general questions in person, by phone and over email.
  • Aided patrons with use and access to technology, resources and materials.
  • Assisted patrons on use of microsoft office suites
  • Restocked printer as needed
  • Troubleshooted any issues that arose in regards to patron printing issues

Painter's Assistant

A Colorful World
01.2019 - 08.2020
  • Covered surfaces with drop cloths, masking tape and paper during painting.
  • Utilized various types of textures on walls and ceilings to achieve specified effects or appearances.
  • Maintained painting equipment by cleaning paint guns, hoses and other equipment with paint solvent.
  • Filled cracks and breaks in surfaces of plaster articles with putty and epoxy compounds.
  • Applied effective time management techniques to meet tight deadlines.
  • Painted rooms as specified by clients in a timely manner

School Bus Aide

Durham School Bus Services
06.2014 - 08.2014
  • Helped students to board, disembark and ride bus.
  • Accompanied driver throughout assigned routes on each school day.
  • Built and maintained positive relationships with teachers, students and parents.
  • Documented disciplinary and behavioral incidents in tailored reports.
  • Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
  • Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
  • Checked to make sure students boarded correct bus, particularly for younger children.
  • Taught and modeled safe bus riding practices to students.
  • Calmed unruly students during bus rides and helped prevent repeated disruptions.

Education

High School Diploma -

Jackson Liberty High School
Jackson, NJ
06-2014

No Degree - Liberal Arts

Ocean County College
Toms River, NJ

No Degree - Health Sciences

Brookdale Community College
Lincroft, NJ

No Degree - Health Sciences

Rutgers University
New Brunswick, NJ

Skills

  • Adaptive learning
  • Patron assistance
  • Technology support
  • Library computer system
  • Technical troubleshooting
  • Multitasking Abilities
  • Teamwork and collaboration
  • Active listening
  • Task prioritization
  • Organizational skills

Interests

  • Video Gaming
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Baking
  • Avid Reader
  • Crocheting
  • Learning new things

Timeline

Library Student Worker

Brookdale Community College
01.2023 - 06.2023

Painter's Assistant

A Colorful World
01.2019 - 08.2020

School Bus Aide

Durham School Bus Services
06.2014 - 08.2014

High School Diploma -

Jackson Liberty High School

No Degree - Liberal Arts

Ocean County College

No Degree - Health Sciences

Brookdale Community College

No Degree - Health Sciences

Rutgers University

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