Jessica M. Quigley
Hayden,CO
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Bank Teller
Wells Fargo
07.2023 - 05.2025
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted users in understanding features of digital banking platforms.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Sold and cross-sold bank products to new and existing customers.
Administrative Assistant V
Routt County Extension
Steamboat Springs, CO
01.2013 - 07.2023
- Support 3 CSU Extension Agents (Agriculture, 4-H, Family & Consumer Science)
- Maintain all financials for the Extension Office within Munis, including the Extension General Fund and Activity Accounts.
- Manage Munis time entry, Accounts Payable, Account Receivable, Deposits, Vendor Setup, and support the director with Budgeting data. Process p-card transactions for the three agents as well as my own county card.
- Manage a separate banking system for the Routt County 4-H Council Account in QuickBooks
- Process the Jr. Livestock Sale accounts receivables, payables, and premium payouts to members in excess of $400,000. Create contracts for all Fair and Exhibit Day Judges.
- Support the Routt County 4-H Scholarship Foundation with donor tracking, deposits, and tax documents
- Complete the CSU Extension Non-Appropriated Funds Annual Report in collaboration with the accounting manager.
- Serve as principal contact for the 4-H volunteer leaders and over 350 active members
- Manage all 4-H sponsorships and donation tracking and finances
- Function as primary contact and support for the Routt County CSU Master Gardener Program, approximately 70 volunteers.
- Maintain and develop the Routt County Extension website and provide other content/event information
- Manage the social media Facebook pages for 4-H, Master Gardeners, and Routt County Extension. Update the 4-H Google calendar to feed into the RC Extension website
- Serve the community forward facing by answering inquiries and providing educational opportunities to the community
- Execute administrative duties such as, type and proofread correspondence, reports, memoranda, certificates, statements, and other administrative documents.
- Operationalize events hosted by the Extension Office
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Deputy Clerk/Motor Vehicle
Routt County Motor Vehicle
01.2011 - 01.2013
- Processed motor vehicle title work, chattel mortgage papers, license plate registrations and renewals
- Managed consistent and accurate input and filing of data within the county department as well as the Colorado Department of Revenue
- Stay current with new legislative changes as they relate to the department
- Assisted the community with a variety of licensing procedures requiring research and quick thinking
- Worked in conjunction with the Elections Deputy to maintain and update the county locator system
- Aided in the election process as an election judge
- Updated the Motor Vehicle section of the Routt County website via Civics Plus
- Provided translation in Spanish as needed
Equipment Accounting Supervisor
TIC-The Industrial Co.
Steamboat Springs, CO
01.2005 - 01.2011
- Company Overview: company sold
- Hired and supervised the Equipment Administrative Assistant
- Managed all accounting and data functions relative to the Equipment Department including; Accounts Payable/Accounts Receivable, expense reports, time card entry, equipment billings, acquisitions and retirements, and maintenance data entry
- Annually compiled and organized equipment requiring insurance coverage and allocate costs in regards to accident/incident reporting
- Trained crane operator classrooms on project risk assessments and compliance
- Developed and maintained library of licensing, titling, and fuel tax laws
- Tracked, reported and remitted motor carrier and fuel taxes to appropriate states and the federal government
- Reviewed physical exams and drug and alcohol screens in order to issue crane, rigging, and forklift authorizations companywide
- Retained confidential personnel files
- Supported financial director with special projects and additional job duties.
- Complied with established internal controls and policies.
Education
B.S. - Family Studies and Human Services, Family Life and Community Service, Minor in Spanish
Kansas State University
Manhattan05.2000
Skills
- Executive and Administrative support
- Prepare news releases, advertisements, and social media posts utilizing various graphic design programs
- Filing, records retention, spreadsheets, reports, data processing
- Fluent in Spanish language both written and orally
Certification
- December 2016 – 2023 - Routt County Core Values Committee member
- October 2016 – Honored as an exemplary employee for commitment to the Routt County Core Values
- Founded the Memorial Day Veterans Breakfast
- Oversaw the annual Adopt-a-Senior Christmas event
- Coordinated the employee Lift-Up Food and Finance Drive
- March 2020 – Volunteered and supported Emergency Management as a call center operator to answer questions regarding COVID protocols and procedures
- March 2020 – Volunteered and supported Emergency Management in the Resource Management Section to procure supplies during onset of COVID
- March 2017- 2023- Secretary of the Routt Federal Credit Union Board
- Notary Public for the State of Colorado
Languages
Spanish
Professional Working
Timeline
Bank Teller
Wells Fargo
07.2023 - 05.2025
Administrative Assistant V
Routt County Extension
01.2013 - 07.2023
Deputy Clerk/Motor Vehicle
Routt County Motor Vehicle
01.2011 - 01.2013
Equipment Accounting Supervisor
TIC-The Industrial Co.
01.2005 - 01.2011
B.S. - Family Studies and Human Services, Family Life and Community Service, Minor in Spanish
Kansas State University
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