Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Munoz

Romeoville,IL

Summary

A self-motivated supply chain professional, currently seeking challenging career opportunities in a team-oriented environment.

Overview

4
4
years of professional experience

Work History

Shipping Supervisor

RJW
03.2025 - Current
  • Supervised daily shipping operations, ensuring timely dispatch of products to meet customer demands.
  • Trained and mentored team members on efficient shipping procedures and safety protocols.
  • Streamlined inventory management processes, improving accuracy in order fulfillment.
  • Coordinated with logistics partners to optimize transportation routes and reduce costs.
  • Implemented quality control measures to minimize shipping errors and enhance service reliability.
  • Developed training materials for new hires, enhancing onboarding experience and operational knowledge.
  • Supervised shipping team of 12 employees.
  • Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.

Shipping Lead

RJW warehouse
08.2023 - 03.2025
  • Prepared and processed shipping documents, ensuring drivers and loaders are properly filling out their necessary documents & bills have spots and weights before printing
  • Manage and respond to emails fast, ensuring professional communication with teams and customer service representatives
  • Work successfully with other co-workers and help other departments to accomplish loads getting out in a timely manner
  • Ensuring loaders are staying on task to promptly load trucks in a timely manner
  • Communicate business needs with carriers, supervisors and customer account managers
  • Able to communicate expectations and instructions to associates
  • Demonstrated leadership by making improvements and suggestions to work process and helping to train others
  • Tracking and updating the shipping handover of incoming live loads and pre-loads throughout the day.

Sales Associate

Lowes
10.2022 - 08.2023
  • Assist Customers with questions about products in the stores
  • Cashier and checked out customers in a timely manner
  • Ensured shelves and storage areas were stocked with the right product

Education

Associates of Arts - undefined

Joliet Junior College

High School - undefined

Romeoville High School
05.2019

Skills

  • Bilingual (English/Spanish)
  • Excellent Customer Service
  • Safety first mindset
  • Team oriented and flexible to work under pressure
  • Efficient in Excel, Power-point, Access, Word, Putty, Synapse
  • Multitasking
  • Successful in working fast paced with attention to detail
  • Data to entry
  • Organization
  • Problem solving
  • Record keeping/Filing

Timeline

Shipping Supervisor

RJW
03.2025 - Current

Shipping Lead

RJW warehouse
08.2023 - 03.2025

Sales Associate

Lowes
10.2022 - 08.2023

High School - undefined

Romeoville High School

Associates of Arts - undefined

Joliet Junior College
Jessica Munoz