Summary
Overview
Work History
Education
Skills
Timeline
Generic
JESSICA MYERS

JESSICA MYERS

Summary

Dedicated flight attendant with over 6 years of experience in inflight operations and an extensive background in customer service and hospitality. Equipped with exceptional communication and problem-solving abilities. Proven leader that delivers high quality services to diverse clientele, including high-profile sports teams, while maintaining a strong commitment to safety and efficiency.

Overview

12
12
years of professional experience

Work History

Inflight Charter Program

United Airlines
Chicago, IL
01.2020 - Current
  • Personally requested as a dedicated flight attendant for the National Football League, and Major League Baseball.
  • Transport the team and staff to all games and events.
  • Provide assistance to ground crew personnel to ensure that safety requirements are met.
  • Tailor services to fit clients' differing needs and requests.
  • Uphold standards of professionalism and discretion for clients.

Flight Attendant

United Airlines
Chicago, IL
12.2018 - Current
  • Lead teams of 10 to 14 crew members over international waters, making sure that the correct paperwork and documents are in order for entry to foreign countries.
  • Expert in resolving any issues that arise during the flight promptly and professionally, contributing to a seamless customer experience.
  • Recognized by the company for providing exceptional customer service on multiple occasions.

Front of House Trainer

Firebirds Wood Fired Grill
Erie, PA
01.2015 - 01.2018
  • Trained new employees on company culture and standards.
  • Assisted in organizing yearly staff meetings.
  • Consistently achieved sales higher than the company average, utilizing up-selling techniques.
  • Maintained knowledge of constantly changing specials and promotions.
  • Assisted management in tracking inventory.

Front of House

UPICK6 Restaurant Group
Erie, PA
01.2013 - 01.2016
  • Worked a variety of roles, including host, server, bartender, and trainer.
  • Rotated in multiple locations to help the company with operational needs.
  • Helped in advertising for company events, as well as promoting local businesses the company partnered with.
  • Led training sessions with new employees.

Education

International Business, Marketing

PENNSYLVANIA STATE UNIVERSITY
Erie, PA
05.2018

Skills

  • Trained in CPR and AED administration
  • Conflict resolution
  • Team leadership and collaboration
  • Training and development
  • Attention to detail
  • Effective communication

Timeline

Inflight Charter Program

United Airlines
01.2020 - Current

Flight Attendant

United Airlines
12.2018 - Current

Front of House Trainer

Firebirds Wood Fired Grill
01.2015 - 01.2018

Front of House

UPICK6 Restaurant Group
01.2013 - 01.2016

International Business, Marketing

PENNSYLVANIA STATE UNIVERSITY

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