Jessica Nadeau
Canaan
Summary
Experience in customer service roles has developed strong communication and problem-solving skills, essential for a Patient Coordinator position. Responsibilities included resolving customer complaints efficiently while maintaining a professional demeanor, which aligns with the need for effective patient interaction. Collaborative work with team members ensured smooth operations during busy periods, reflecting the ability to manage time and resources effectively. Knowledge of cleanliness and sanitation standards from food service experience supports compliance with health regulations in a healthcare setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deli Clerk
Young’s General Store
Pittsburg
09.2023 - Current
- Prepared all food orders according to customer specifications.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Offered suggestions for additional items that would complement customer's order selections.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
Housekeeper
Jackson’s Lodge
Canaan
06.2023 - 09.2023
- Scrubbed kitchen appliances, countertops and fixtures.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Inspected guest rooms after cleaning to ensure they were presentable.
Family Babysitter
Volunteering
Norton
09.2021 - 06.2023
- Provided a safe, nurturing environment for the children while parents were away.
- Responded appropriately to behavior issues that arose between siblings or other family members.
- Greeted children when they returned home from school and helped them with homework assignments.
- Administered basic first aid if necessary in case of minor injuries or illnesses.
- Changed diapers as needed.
- Helped older children with their chores like making beds and tidying up their rooms.
- Prepared meals according to instructions given by parents.
- Bathed and dressed infants and toddlers.
- Performed light housekeeping duties such as laundry and tidying up common areas used by the kids.
Waitstaff
Quimby Country
Norton
06.2020 - 09.2021
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Applied Science - Respiratory Therapy
Vermont Technical College
Williston, VT06-2027
High School Diploma -
Canaan Memorial High School
Canaan, VT06-2025
Skills
- Customer service
- Team collaboration
- First aid certification
- Time management
- Strong work ethic
- Cleanliness and sanitation
- Proper food handling
- Flexible schedule
- Heavy lifting
- Food services
Certification
- Basic Life Support Certification -2024
- EMT certification - (Expected in July 2025)
Accomplishments
- High honor roll throughout high school
- 150+ community service hours
- Background in Fire and Emergency Services
- Class President for 3 years
References
References available upon request.
Timeline
Deli Clerk
Young’s General Store
09.2023 - Current
Housekeeper
Jackson’s Lodge
06.2023 - 09.2023
Family Babysitter
Volunteering
09.2021 - 06.2023
Waitstaff
Quimby Country
06.2020 - 09.2021
Associate of Applied Science - Respiratory Therapy
Vermont Technical College
High School Diploma -
Canaan Memorial High School