Jessica Navarro
Santa Rosa,CA
Summary
Resourceful Buyer Specialist known for high productivity and efficient task completion. Skilled in supply chain management, negotiation, and inventory analysis. Excel in communication, problem-solving, and adaptability, ensuring seamless procurement processes and vendor relations.
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
11
11
years of professional experience
Work History
Buyer Specialist
Redwood Herbal Alliance
Santa Rosa, CA
07.2021 - 10.2024
- Developed and implemented strategies to ensure cost-effective purchasing of inventory.
- Ensured compliance with all applicable regulations regarding purchases.
- Tracked product and supply inventories and reported findings to supervisors.
- Identified areas where savings could be achieved through more efficient purchasing practices.
- Organized inventory for multiple locations and diversified product selections.
- Maintained accurate records of purchase orders, invoices and shipments.
- Coordinated with cross-functional teams to understand material requirements and ensure timely delivery.
- Implemented contractual documentation into purchase order, encompassing corporate and government requirements.
- Explained product features and benefits to company staff members and customers.
- Attended trade shows and conferences as needed to stay abreast of industry developments.
- Coached, mentored and trained team members in order to improve their job performance.
Manager
AEG Industries
Santa Rosa, CA
01.2018 - 01.2021
- Trained employees on additional job positions to maintain coverage of roles.
- Coached, mentored and trained team members in order to improve their job performance.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Answered questions from customers by phone and email, offering company details, and policy information as requested.
- Processed orders accurately and efficiently in accordance with company policies.
- Prepared detailed reports of daily activities for management review.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed routine maintenance and repair.
- Hand-assembled needed parts with bolts and screws.
- Implemented lean manufacturing principles to streamline operations.
- Coordinated with other departments to ensure smooth workflow and timely completion of tasks.
Manager
Walmart
Santa Rosa, CA
01.2014 - 08.2018
- Trained employees on additional job positions to maintain coverage of roles.
- Coached, mentored and trained team members in order to improve their job performance.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Maintained accurate records of transactions using the point-of-sale system.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Operated cash registers to process payments for goods and services.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Greeted customers and responded to informational requests.
- Maintained work area and kept cash drawer organized.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
GED -
SRJC
Santa Rosa, CASkills
- Technological savviness
- Mortgage lending
- Client relationship building
- Goal-oriented mindset
- Sales strategy development
- Relationship building
- Multi-tasking strength
- Fast thinking
- [Spanish] fluency
Timeline
Buyer Specialist
Redwood Herbal Alliance
07.2021 - 10.2024
Manager
AEG Industries
01.2018 - 01.2021
Manager
Walmart
01.2014 - 08.2018
GED -
SRJC