Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Navratil

Treasure Valley,,ID

Summary

Results-oriented professional with 10+ years of business administration experience. Skilled at collaborating cross-functionally and fostering business relationships to achieve organizational objectives. Adept at reviewing and optimizing policies, processes, and procedures to drive goal attainment. Motivated to remain aware of and utilize industry trends and best practices. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.

Overview

17
17
years of professional experience

Work History

Executive Assistant to the Managing Partner

Northwestern Mutual
10.2023 - Current
  • Enhanced executives productivity by managing calendars, scheduling appointments, and coordinating personal and professional travel arrangements.
  • Streamlined office operations for increased efficiency through effective organization and prioritization of tasks.
  • Improved communication between the Managing Partner and staff by serving as a liaison, facilitating meetings, and ensuring timely dissemination of information.
  • Facilitated successful events by coordinating logistics, managing budgets, securing venues, liaising with vendors, and providing on-site support during execution.
  • Promoted company culture by organizing team-building activities that strengthened interpersonal connections among staff members.
  • Ensured compliance with home office policies and procedures through thorough review of internal documentation and implementation of best practices in record keeping.
  • Contributed to a cohesive work environment by liaising between departments, fostering open communication channels, and addressing any conflicts or issues that arose promptly and professionally.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Worked with senior management to initiate new projects and assist in various processes.

Contracting, Licensing & Registration Coordinator

Northwestern Mutual
06.2024 - Current
  • Analyzed and solved multi-faceted problems that affected executive leaders and business initiatives.
  • Cultivated strong relationships with college interns, new employees and partners supporting administrative operations.
  • Compiled required documentation to keep contracts compliant with Department of Insurance, FINRA, and Northwestern Mutual’s requirements.
  • Assisted in the development of strategic plans for licensing programs, aligning with overall business objectives.

Sole Proprietor

Bespoke Boutique & Co
03.2014 - 04.2024

Charged with complete business oversight, including strategic planning, people management, budgetary control, process development, policy implementation, and compliance of operations with industry standards.

  • Executed various functions, including calendar management, advertising, graphic design, marketing, relationship cultivation, social media management order processing, supply sourcing, logistics, employee coaching, and market research
  • Diminished costs and streamlined business operations through implementation of proven strategies
  • Ensured timely delivery of goods and services by partnering with vendors and service providers
  • Developed procurement processes and negotiated best prices with domestic and international purchasing
  • Recognized for achieving long-standing employee retention with 100% rate.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Executive Assistant; Office Manager

McLoughlin Construction Corp
06.2013 - 08.2016
  • Led HR processes, payroll processing, timekeeping, and bookkeeping
  • Managed C suites calendars and scheduled meetings, conferences, and business trips
  • Maximized efficiency through development, implementation, and maintenance of system procedures and policies
  • Ensured employees were licensed and insured through effective oversight of service and maintenance division
  • Cultivated sustainable relationships with high-profile clientele.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Supervised a team of 10 general contractors.

Volunteer Project Coordinator

National Multiple Sclerosis Society
02.2013 - 06.2013
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Tracked 10+ MD's licenses and certifications.

Director of Business Operations

The Learning Experience
01.2008 - 12.2012
  • Increased overall business efficiency by streamlining operational processes and implementing cost-saving measures.
  • Championed all facets of HR, including the recruiting of new employees, training new hires on job accountabilities, and delivering promotions, compensation, and benefits
  • Kept center 100% staffed at minimal costs through effective scheduling
  • Increased enrollment to 100% through marketing objectives
  • Streamlined company-wide workflow through development and implementation of work processes.
  • Improved marketing to attract new customers and promote business.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Oversaw financial planning and budgeting processes, ensuring optimal allocation of resources while minimizing expenses.
  • Served as a key liaison between executive leadership and team members, fostering open communication channels and addressing concerns promptly.

Education

MBA -

SUNY Empire State College
New York
12.2027

Bachelor of Science - Psychology

SUNY Empire State College
New York, NY
05.2016

Skills

  • Strategic Planning
  • Relationship Cultivation
  • Cross-Functional Collaboration
  • People Management
  • Human Resources (HR)
  • Budgetary Governance
  • Project Management
  • Recruitment and Hiring

Timeline

Contracting, Licensing & Registration Coordinator

Northwestern Mutual
06.2024 - Current

Executive Assistant to the Managing Partner

Northwestern Mutual
10.2023 - Current

Sole Proprietor

Bespoke Boutique & Co
03.2014 - 04.2024

Executive Assistant; Office Manager

McLoughlin Construction Corp
06.2013 - 08.2016

Volunteer Project Coordinator

National Multiple Sclerosis Society
02.2013 - 06.2013

Director of Business Operations

The Learning Experience
01.2008 - 12.2012

MBA -

SUNY Empire State College

Bachelor of Science - Psychology

SUNY Empire State College
Jessica Navratil