Jessica Nelson
Henderson ,TX
Summary
Dynamic dental professional with extensive experience, excelling in chairside assistance and patient education. I have a proven track record of enhancing patient satisfaction through exceptional communication and meticulous dental skills. I am also recognized for improving surgical efficiency and fostering team collaboration, ensuring optimal patient care in high-pressure environments. I would like to leverage my life skills and previous employment experience as a practice coordinator.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Assistant
Troup Family Dental
02.2025 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Sales Consultant
Dillards
07.2016 - 08.2017
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Lead Surgical Assistant
East Texas Oral & Maxillofacial Surgery Associates
11.2018 - 11.2024
- Actively participated in debriefing sessions after each surgery to identify areas for improvement or praise among the team members.
- Maintained up-to-date knowledge of industry best practices by attending regular training sessions and workshops.
- Reduced risk of infection through diligent wound care management and dressing changes as needed.
- Ensured optimal patient care by assisting in preoperative assessments, postoperative recovery, and wound management.
- Increased surgical efficiency by effectively managing surgical instruments, anticipating surgeon needs, and reducing procedure times.
- Upheld strict adherence to HIPAA regulations while documenting patient information in electronic medical records systems.
- Supported anesthesia providers with intubation, extubation, and monitoring of vital signs during surgery.
- Collaborated with the surgical team to develop effective patient positioning strategies for improved outcomes.
- Assisted in emergency cases requiring immediate intervention, successfully prioritizing tasks under high-pressure situations.
- Coordinated with other healthcare professionals to ensure seamless transfer of patients from pre-op areas to recovery rooms.
- Served as a mentor for new surgical assistants, sharing knowledge and expertise to foster growth within the team.
- Enhanced patient safety by meticulously following surgical protocols and maintaining a sterile environment.
- Assisted surgeons in complex procedures, showcasing adaptability and quick-thinking under pressure.
- Monitored patient vital signs, reporting changes to surgeon for further investigation.
Lead Assistant
Smile Again Dental
05.2020 - 05.2022
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Coordinated weekly meetings for internal and external groups.
- Assisted with new hire processing and existing training programs.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Enhanced team productivity by streamlining processes and implementing efficient task management systems.
- Oversaw inventory management processes including purchasing office supplies and equipment ensuring cost-effective procurement strategies.
Dental Assistant
Marshall Family Dental
08.2017 - 09.2019
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Education
Dental Assisting
Vista College Longview
Longview, TX05.2017
Skills
- Dental radiography
- Dental impressions
- Digital X-ray proficiency
- Equipment sterilization
- Professionalism and etiquette
- Team collaboration
- Appointment scheduling
- Treatment room setup
- Cross-training capabilities
- Oral hygiene education
- Patient education
- Dental material handling
- Patient services
- First aid training
- Inventory management
- Office administration duties
- Knowledgeable in software
- Complex Problem-solving
- Dental office administration
- Dental terminology
- HIPAA compliance
- OSHA regulations
- Chairside assistance
Certification
BLS
Timeline
Dental Assistant
Troup Family Dental
02.2025 - Current
Lead Assistant
Smile Again Dental
05.2020 - 05.2022
Lead Surgical Assistant
East Texas Oral & Maxillofacial Surgery Associates
11.2018 - 11.2024
Dental Assistant
Marshall Family Dental
08.2017 - 09.2019
Sales Consultant
Dillards
07.2016 - 08.2017
Dental Assisting
Vista College Longview