Jessica Nelson
Jacksonville,FL
Summary
Dedicated healthcare worker with expertise in medication administration and patient care. Proven ability to reduce medication errors through meticulous attention to detail and a double-check system. Skilled in maintaining safety and compliance, while fostering a compassionate environment that enhances patient well-being.
Overview
9
9
years of professional experience
Work History
Medication Technician
Brookdale
Oceanside, CA
01.2024 - 04.2025
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Reordered medication to maintain adequate supply.
- Reviewed patient progress to document effects of any prescribed medication.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reduced medication errors by implementing a double-check system before administering medications to patients.
Caregiver
Vista Gardens Memory Care
Vista, CA
03.2023 - 01.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Barista
Starbucks
Murrieta, CA
05.2020 - 09.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
DSP
Communitas
Bremerton, WA
07.2019 - 02.2020
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
Shift Manager
Taco Bell
Oak Harbor, WA
09.2016 - 10.2018
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Education
Oak Harbor High School
Oak Harbor, WASkills
- Medication administration
- Medication reconciliation
- Healthcare regulations
- Pharmacy knowledge
- Records updating
- Safety management
- Adherence to protocols
- Drug interaction awareness
- Patient assessments
- Vital signs monitoring
- Patient care
- Patient observation
- Specimen collection
- Emergency response
- Medical records management
- Regulatory compliance
- Medication storage
- Calm under stress
- Attention to detail
- Organization and prioritizing tasks
Timeline
Medication Technician
Brookdale
01.2024 - 04.2025
Caregiver
Vista Gardens Memory Care
03.2023 - 01.2024
Barista
Starbucks
05.2020 - 09.2020
DSP
Communitas
07.2019 - 02.2020
Shift Manager
Taco Bell
09.2016 - 10.2018
Oak Harbor High School