Jessica Neuhaus
San Rafael,CA
Summary
Skilled Veterinary Assistant with a proven track record at Pacific & Santa Cruz Veterinary Specialists, excelling in emergency care and offering unparalleled support to both pet owners and animals. Demonstrates exceptional client communication and animal restraint abilities, enhancing patient care and fostering trust.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Pacific & Santa Cruz Veterinary Specialists
Santa Cruz, CA
11.2020 - 04.2024
- Provided emotional support to pet owners during difficult times.
- Handled and restrained animals following safety requirements and procedures.
- Monitored post-surgical pet care and administered medication under vet direction.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Released patients to owners with care directions from veterinary staff.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Assisted doctors and technicians by soothing upset or frightened animals.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Restocked and sanitized exam rooms for ample supplies and disease control.
Barista Shift Supervisor
Acre Coffee
Petaluma, CA
10.2017 - 03.2020
- Maintained a clean and well-stocked work area throughout shifts.
- Delegated work to staff, setting priorities and goals.
- Observed food safety and sanitation protocols to reduce germ spread.
- Adhered to company policies regarding break times for employees.
- Assisted customers in selecting beverages based on their preferences.
- Prepared workstations with ingredients and tools to increase efficiency.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Monitored stock levels of coffee beans, syrups, cups, lids, and other supplies needed for operation.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Collected payments and provided accurate change.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Adhered to health department regulations concerning sanitation standards.
Education
Associate Degree in Veterinary Medicine - Veterinary Science
Platt College
Los Angeles, CA07-2021
Skills
- Emergency and preventive care
- Animal restraint
- Radiology techniques
- Urgent care
- Medication administration
- Client communication
- Veterinary terminology
- Euthanasia assistance
Certification
- Veterinary Technology (Alternate Route) certification from Platt College.
- Certified in a three-day course in positive discipline for children.
Timeline
Veterinary Assistant
Pacific & Santa Cruz Veterinary Specialists
11.2020 - 04.2024
Barista Shift Supervisor
Acre Coffee
10.2017 - 03.2020
Associate Degree in Veterinary Medicine - Veterinary Science
Platt College
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