Jessica Nguyen
Omaha,NE
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Kids Club Associate
Genesis Health Clubs
Omaha, NE
08.2023 - Current
- Provided quality customer service to children and parents.
- Organized a variety of activities for kids such as arts and crafts, sports, games, movies.
- Developed relationships with children and families to ensure their satisfaction with the Kids Club services.
- Supervised children in the play area at all times to ensure safety regulations were followed.
- Assisted with check-in and check-out procedures for members and guests.
- Created daily reports on attendance numbers and activities conducted in the club.
- Participated in weekly staff meetings to discuss new initiatives or strategies related to Kids Club operations.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
Nail Technician
V Nails
Omaha, NE
06.2023 - 07.2023
- Demonstrated knowledge of all products and services offered in the salon.
- Cleaned and sterilized tools and work areas between customers.
- Conducted consultations with clients to determine their needs and preferences.
- Developed creative designs on nails using a variety of colors and materials.
- Followed health regulations regarding sanitation practices throughout the salon.
- Utilized customer feedback to improve services offered at the salon.
- Met with clients to discuss needs, service preferences and special requests.
Barista
Bubbly Tea
Omaha, NE
06.2022 - 01.2023
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Online Shopper
Hyvee
Omaha, NE
10.2021 - 10.2022
- Processed customer orders accurately and efficiently.
- Provided technical support for customers experiencing difficulty with their online purchases.
- Handled customer inquiries regarding order status, shipping costs, and payment options.
- Ensured that all payments were processed securely and promptly.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
Education
GED -
University of Nebraska At Omaha
Omaha, NE05.2025
High School Diploma -
Papillion La Vista Senior High School
Papillion, NE05.2021
Skills
- Sales Proficiency
- Inventory Controls
- Service Promotion
- Operations Leadership
- Schedule Maintenance
- Appointment Management
- Problem-Solving Skills
- Time Management
- Verbal and Written Communication
Timeline
Kids Club Associate
Genesis Health Clubs
08.2023 - Current
Nail Technician
V Nails
06.2023 - 07.2023
Barista
Bubbly Tea
06.2022 - 01.2023
Online Shopper
Hyvee
10.2021 - 10.2022
GED -
University of Nebraska At Omaha
High School Diploma -
Papillion La Vista Senior High School
Similar Profiles
Antonio HickmanAntonio Hickman
Front Desk at Genesis Health ClubsFront Desk at Genesis Health Clubs
Evan FisherEvan Fisher
Desk Associate/Head of Pool Maintenance at Genesis Health Clubs - ClayviewDesk Associate/Head of Pool Maintenance at Genesis Health Clubs - Clayview
Jason SanchezJason Sanchez
Trampoline Park Assistant Manager at Genesis Health ClubsTrampoline Park Assistant Manager at Genesis Health Clubs