Cooking / Baking
Jessica Nguyen
Test Technician
San Jose,CA
Summary
Detail oriented professional looking to leverage experiences in different industries to further acquire adaptable skills. Constantly striving to improve myself personally and professionally and enjoy working within a team as well as independently.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Final Test Technician
Coherent Corp.
07.2022 - Current
- Consistently achieved high-quality results while working under pressure in a fast-paced environment, demonstrating adaptability and resilience
- Troubleshoot complex issues encountered during testing, utilizing critical thinking skills to resolve problems efficiently without compromising performance requirements.
- Enhanced product quality by conducting thorough final tests on laser systems.
- Aligned, cleaned and repaired laser systems to correct defects found during evaluations.
- Prepared laser systems to ship with correct documentation and packaging.
- Achieved reliable results by following SOP and client specifications
- Contributed to a safer work environment by following safety guidelines.
Social Media Content Coordinator/ Office Support
First Day Social
02.2016 - 06.2022
- Management of content for social media platforms such as Twitter, Facebook, LinkedIn and Google+ for over 300 clients and various industries
- As the main content creator, I worked closely within a team to support our customers via email support
- Trained to use SEO to raise customer website rankings organically, Hootsuite (social media management platform) trained
- Very knowledgeable with Android and IOS operating systems
- Dependable and reliable to work from home with no supervision.
- Conducted daily updates to social media profiles to boost company online presence.
Professional Courier
1-800-Courier Inc.
12.2013 - 02.2016
- Processed customer orders for pickup and delivery; alcohol, mailer bags, boxes and items up to 50lbs
- In person customer service to ensure all customers were satisfied with their deliveries
- Worked closely with a team to ensure that deliveries were fulfilled correctly and delivered in the allotted time frame
- Critical thinking and problem solving skills when customer issues arose.
- Contributed to overall team success by consistently offering assistance to teammates behind schedule.
Catering Assistant
Panera Bakery
03.2012 - 03.2013
- Trained in visual merchandising
- Intake and execution of online and phone orders
- Multitasking and prioritizing in-store and catering orders throughout the day
- ServSafe Food Handler certification
- Worked unsupervised to set up and take down catering events for local clients including: IBM, Cisco, Boston Scientific Corporation, Samsung, Maxim Integrated, etc.
- Collaborated with team members to execute seamless catering events for clients.
- Monitored food preparation to determine correct temperature and proper cooking before serving.
- Worked all positions including on the line, back of house, front of house and baking
Education
Some College (No Degree) - Laser Technology
San Jose City College
San Jose, CA 01.2022 - Current
Skills
- Lean Manufacturing
Event preparation
Data Entry
Time Management
Attention to Detail
Lean Manufacturing
Interests
Gardening
Reading anything I can get my hands on
Thrifting
Timeline
Final Test Technician
Coherent Corp.
07.2022 - Current
Some College (No Degree) - Laser Technology
San Jose City College
01.2022 - Current
Social Media Content Coordinator/ Office Support
First Day Social
02.2016 - 06.2022
Professional Courier
1-800-Courier Inc.
12.2013 - 02.2016
Catering Assistant
Panera Bakery
03.2012 - 03.2013
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