Jessica Nguyen
Milpitas,CA
Summary
Office administrator with strong front-office coordination, records management, invoice processing, and customer and vendor communication skills. Maintains accurate confidential records, supports daily operations in QuickBooks, and manages priorities with attention to detail in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Office Administrator
Anson Auto Repair
Fremont, CA
01.2026 - Current
- Managed daily front-office operations, scheduling appointments, answering phones, maintaining customer records, processing payments, and organizing documents to enhance customer service.
- Greet and assist customers, address service requests and concerns, and coordinate communication between customers, technicians, vendors, and management.
- Supported general administrative functions through data entry, invoice processing, filing, supply management, and maintaining accurate, confidential business records in Quickbooks for improved operational efficiency.
Assistant Store Manager
Teaspoon
Milpitas
08.2022 - 06.2026
- Coordinated daily administrative and operational activities, ensuring efficient cash reconciliation, accurate inventory tracking, and timely reporting and closing procedures.
- Managed multiple priorities in fast-paced environment, ensuring accuracy, organization, and attention to detail in all tasks.
- Maintained accurate records and documentation, ensuring compliance with company policies and operational standards to support effective operations.
- Train and support new employees by providing guidance on procedures, policies, and service standards.
Education
B.S - Business Administration of Supply Chain and Operations Management
San Jose State University
California12-2025
Diploma -
Milpitas High School
Milpitas, CA06-2020
Skills
- Office Operations Management
- Proficiency in Quickbooks
- Accounts payable
- Document management
- Data management
- Data analysis
- Vendor communication
- POS Systems
- Microsoft Office / Google Workspace
- Confidential Information Handling
- Administrative assistance
- Operational Coordination
- Strong Attention to Detail
PROJECTS
Supply Chain Project — Project Lead, Led a project analyzing Amazon's supply chain and developed recommendations for improving its AI-driven delivery routing system., Conducted research and analyzed information to identify operational improvement opportunities., Organized and presented a 15-minute presentation covering company background, project objectives, supply chain technologies, and recommended improvements., Coordinated project information and deliverables while managing deadlines and presentation requirements.
Timeline
Office Administrator
Anson Auto Repair
01.2026 - Current
Assistant Store Manager
Teaspoon
08.2022 - 06.2026
B.S - Business Administration of Supply Chain and Operations Management
San Jose State University
Diploma -
Milpitas High School