Jessica Noon
Carteret,NJ
Summary
Accomplished operations manager with a strong background in performance analysis and loss prevention. Committed to fostering a collaborative team environment while implementing strategies that enhance productivity and streamline workflows.
Overview
9
9
years of professional experience
Work History
Head of Store Operations
Zara
Freehold, NJ
01.2026 - Current
- Managed daily store operations to ensure a smooth shopping experience.
- Coordinated inventory management to ensure optimal stock levels and product availability.
- Monitored performance metrics such as sales volume, profitability and customer service ratings.
- Trained staff on customer service standards and operational procedures.
- Oversaw cash handling processes to maintain accuracy in financial transactions.
- Implemented loss prevention strategies to minimize shrinkage and improve security.
- Collaborated with other departments within the organization to ensure smooth business operations.
Area Operations Manager
Amazon
Bayonne, New Jersey
09.2022 - 11.2025
- Supervised daily operations in fulfillment centers to ensure efficient workflows.
- Managed daily operations of the area, including scheduling, training and supervision of personnel.
- Trained and mentored team members on operational best practices and safety protocols.
- Implemented standard operating procedures that improved productivity and minimized errors.
- Collaborated with cross-functional teams to optimize logistics and supply chain operations.
- Analyzed performance metrics to pinpoint process improvement opportunities.
- Identified opportunities for process improvement through analysis of existing systems and procedures.
- Conducted regular audits of equipment and facilities to maintain compliance with safety standards.
- Evaluated employee performance consistently and offered constructive feedback.
- Analyzed financial data such as sales reports to determine areas for improvement and cost savings initiatives.
- Developed and implemented operational policies and procedures that streamlined workflow.
- Increased productivity while simultaneously reducing head count.
Assistant General Manager
Gap Factory
Elizabeth, New Jersey
10.2021 - 08.2022
- Oversaw daily store operations, ensuring adherence to company policies.
- Trained new staff on customer service protocols and operational procedures.
- Coordinated inventory management and replenishment to optimize stock availability.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Analyzed sales data to identify trends and inform merchandising decisions.
- Motivated and led team members to work together to achieve targets.
- Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
Associate Merchandising Manager
American Eagle Outfitters, Inc
Elizabeth, New Jersey
08.2017 - 10.2021
- Developed seasonal merchandise strategies that aligned product offerings with brand vision.
- Developed and implemented merchandising strategies to increase sales and profits.
- Increased sales through targeted merchandising plans and stocking of desirable inventory.
- Managed visual merchandising standards to enhance in-store customer experience and drive sales.
- Collaborated with cross-functional teams to enhance product assortment and display.
- Coordinated product launches, ensuring timely delivery and optimal presentation to maximize impact.
- Analyzed sales data to identify trends and optimize inventory levels.
- Developed strategies for product positioning and pricing based on market analysis.
- Trained, supervised and evaluated staff to optimize their performance levels.
- Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
Education
Bachelor of Science - Marketing
Minnesota State University, Mankato
Mankato, MNBachelor of Science - Human Resources Management
Minnesota State University, Mankato
Mankato, MNSkills
- Inventory management
- Retail strategy
- Sales forecasting
- Operational efficiency
- Inventory optimization
- Operational procedures
- Customer relationship management
- Data analysis
- Risk management
- Process improvement
- Team leadership
- Staff management
- Team development
- Problem solving
- Effective communication
Timeline
Head of Store Operations
Zara
01.2026 - Current
Area Operations Manager
Amazon
09.2022 - 11.2025
Assistant General Manager
Gap Factory
10.2021 - 08.2022
Associate Merchandising Manager
American Eagle Outfitters, Inc
08.2017 - 10.2021
Bachelor of Science - Marketing
Minnesota State University, Mankato
Bachelor of Science - Human Resources Management
Minnesota State University, Mankato