JESSICA OCEGUERA
Chili’s
ELCENTRO,CA
1
Language
13
years of professional experience
Goal oriented individual with over 8 years’ experience in fast paced environments. Motivated and results driven with excellent problem solving skills seeking opportunity to prove efficiency and good work ethic.
Recent graduate with foundational knowledge in nursing and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Work History
Bartender/Server
12 Years 5 Months- Delivered attentive table service, ensuring accurate orders and timely food and beverage delivery.
- Prepared cocktails and mixed drinks following recipe standards and responsible alcohol service guidelines.
- Processed payments accurately through POS system and balanced cash drawers at shift close.
- Coordinated with kitchen and host staff to maintain smooth service flow during peak periods.
- Recommended menu items and specials to enhance guest experience and increase check averages.
- Resolved guest concerns promptly, preserving satisfaction and supporting repeat business.
- Trained new team members on service standards, drink preparation, and restaurant procedures.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server
2 Years- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Sales Associate
1 Year 7 Months- Assisted customers with styling recommendations, product selection, and fitting room support.
- Processed sales transactions accurately using POS systems and balanced cash drawer procedures.
- Met daily sales goals by promoting new arrivals, promotions, and add-on purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma
Skills
Highly organized and personable.
Exceptional multi-tasking skills
Work well under pressure
Highly responsible and reliable
Great interpersonal skills
Bilingual
Teamwork and collaboration
Fast learner
Problem-solving
Teamwork and professionalism
Time management
Professional attitude
Problem-solving abilities
Languages
Spanish
Native or Bilingual
Timeline
Server
Khan Korean BBQ
01.2018 - 01.2020Read More
Bartender/Server
Chili’s
05.2014 - CurrentRead More
Sales Associate
Charlotte Russe
09.2013 - 04.2015Read More
Desert Oasis High School
High School Diploma
Read More