Jessica Olson
Chatham,IL
Summary
An accomplished team leader with more than 17 years of experience in project management, qualitative research, and knowledge management. Proven track record in steering teams towards success, driving profitability, and optimizing ROI through strategic planning, clear communication, valuable consulting, and efficient resource management.
Overview
17
17
years of professional experience
Work History
Managing Director
JC Research Partners
Chatham, IL
11.2019 - Current
- Directed strategic planning to develop and implement corporate goals, objectives, policies, and procedures.
- Provided guidance to team members on project management principles and best practices.
- Generated innovative approaches to maximize revenue through established client networks.
- Implemented effective budgeting models for accurate forecasting of revenue and expenditure.
- Conducted regular operational process reviews to decrease expenses and uphold quality standards.
Knowledge Management Lead
Daugherty Business Solutions
St Louis, MO
05.2022 - 01.2024
- Developed and implemented strategies to capture, store, organize, and disseminate knowledge assets, resulting in improved team collaboration and proposal efficiency.
- Assessed the internal SharePoint site for effectiveness and identified areas for improvement, leading to enhancements in information accessibility and retrieval.
- Collaborated with executive teams to develop processes for capturing best practices across departments, fostering a culture of continuous learning and improvement.
- Provided guidance and facilitated workshops on the SharePoint system for storing and retrieving information resources, enhancing team productivity and efficiency.
- Assessed stakeholder and user input on SharePoint system experience, determining priorities for enhancing usage.
VP, Qualitative Fieldwork & Outreach
Storyline Strategies
Washington, DC
11.2012 - 11.2021
- Spearheaded the management of both an in-house team and international vendors to deliver more than 150 projects per year, driving a significant portion (70%) of the company's revenue.
- Evaluated project plans to establish precise labor and timeline forecasts, concurrently analyzing project resource needs to ensure delivery excellence
- Demonstrated effective management skills in overseeing project timelines, budgets, and leading cross-functional teams with a focus on agile principles.
- Established performance standards for team members and vendors in order to drive productivity levels up.
- Revolutionized business operations during the pandemic by successfully transitioning from an in-facility setup to a virtual model, resulting in higher profits and enhanced client involvement.
Assistant Managing Director
Delve LLC
St Louis, MO
06.2007 - 10.2012
- Developed and implemented operational strategies, project distribution plans, and staffing tactics as part of a co-management role with the Managing Director.
- Oversaw successful execution of 100+ projects annually by managing the project managers and ensuring seamless communication throughout the lifecycle, from set-up to final delivery.
- Created the onsite product-testing project plan for a major consumer client that was duplicated across other Delve markets; it was the largest revenue driver in company history.
- Led a multi-million dollar NIH/Northwestern clinical trial project for my branch, exceeding client expectations; Promoted to onsite auditor for other field branches to ensure quality and consistence in the research methodology.
Education
Bachelor of Arts - Marketing Management And Research
Southern Illinois University Edwardsville
Edwardsville, IL05-2007
Skills
- Microsoft Office 365
- Microsoft SharePoint
- Project Management
- Requirements Gathering
- Project Scoping
- Resource Allocation
- Cross-Functional Collaboration
- Project development and lifecycle
- Contract Management
- Work Planning and Prioritization
Affiliations
Chatham Jaycees - 2017 to Present
Board Secretary 2018, Board President 2019, Chairman of the Board 2020-2022
Scholarship Chair 2018-2024, Sweetcorn Festival Area Chair 2019-2024
IL Outstanding Chapter President 2019; IL Chapter Growth 2019
Chatham Friends of the Park - 2019 to Present
Pawsapalooza Committee, Light Up the Park Committee
Manor Hill Home Owners Association - 2024 to Present
Board Secretary 2024
Timeline
Knowledge Management Lead
Daugherty Business Solutions
05.2022 - 01.2024
Managing Director
JC Research Partners
11.2019 - Current
VP, Qualitative Fieldwork & Outreach
Storyline Strategies
11.2012 - 11.2021
Assistant Managing Director
Delve LLC
06.2007 - 10.2012
Bachelor of Arts - Marketing Management And Research
Southern Illinois University Edwardsville
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