Jessica Oregon
Oxnard,CA
Summary
Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.
Overview
2026
2026
years of professional experience
2006
2006
years of post-secondary education
Work History
Wage Specialist
California Employment Development Department
Sacramento, California
02.2022 - Current
- Provided guidance on job search resources and employment services to clients.
- Assisted clients in resume writing and interview preparation workshops.
- Collaborated with team members to improve service delivery processes.
- Maintained accurate records of client interactions and service outcomes.
- Conducted assessments to determine client needs and eligibility for programs.
Office Manager
Cottage Hospital
Oxnard, California
04.2010 - 05.2022
- Managed daily office operations to ensure a smooth workflow.
- Coordinated schedules for medical staff and patient appointments efficiently.
- Maintained accurate patient records and confidential information securely.
- Assisted in implementing office policies to enhance operational efficiency.
- Organized office supplies and maintained inventory levels regularly.
- Handled communication between departments and external vendors effectively.
- Developed and maintained filing systems for easy access to documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Caregiver
Relative Associates
Oxnard, California
- Assisted clients with daily living activities and personal care needs.
- Maintained a clean and safe environment for clients at home.
- Communicated effectively with family members regarding client well-being.
- Administered medications according to prescribed schedules and instructions.
- Provided companionship to enhance emotional well-being of clients.
- Documented daily activities and changes in client condition accurately.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
Education
Bachelor of Arts - Sociology
California State University Channel Islands
Camarillo, CA 09.2019 - 10.2021
Associate of Arts - Behavioral Sciences
Oxnard College
Oxnard, CA 06.2017 - 05.2019
Hueneme High School
Oxnard, CASkills
- Resume writing
- Interview preparation
- Client assessments
- Office management
- Microsoft Excel
- Microsoft Suite
- Caregiving
- Customer service
- Team leader
- Team player
- Communication
- Trustworthy
- Emotional support
- Faxing
- Ten key
- Inventory
- OTECH
- CUBS
References
References available upon request.
Timeline
Wage Specialist
California Employment Development Department
02.2022 - Current
Bachelor of Arts - Sociology
California State University Channel Islands
09.2019 - 10.2021
Associate of Arts - Behavioral Sciences
Oxnard College
06.2017 - 05.2019
Office Manager
Cottage Hospital
04.2010 - 05.2022
Caregiver
Relative Associates
Hueneme High School