Jessica Orr

Dedicated and results-driven professional with a robust background in healthcare analysis, end-to-end public health community research coordination, and program management. Adept at synthesizing complex data and market trends to provide actionable insights for informed decision-making. Skilled in client-facing discussions with diverse stakeholders and C-suite executives, fostering collaboration and knowledge exchange. Demonstrated competency applying public health concepts, especially related to program evaluation (including logic models, root-cause analysis, and mixed research methods). Experience in data manipulation, statistical analysis, and report generation using SAS, SPSS, Excel, and ArcGIS. Fluent in Spanish with strong interpersonal skills and a high level of comfort with presenting health data to diverse stakeholders, while promoting inclusivity and understanding in multicultural environments. Experienced in team leadership and mentorship, providing guidance and training to interns and team members. Passionate about community engagement and advocacy, building strategic alliances to promote local research opportunities and drive positive health outcomes. Committed to incorporating innovative tools into research methods to optimize resources. Astute professional brings strong background in health records and information management. Focused on security and performance in face of changing industry demands and regulations. Analytical in approaching database and recordkeeping problems to identify optimal improvements.

• Senior Healthcare Analyst, FrontierView/FiscalNote, 07/2021, Present, Washington DC, DC, Spearhead market research on public and private health sector trends relevant to pharmaceutical and medical device multinational country managers and regional marketing directors in Latin America; has written 36+ in depth reports monitoring and analyzing monthly and quarterly financial indicators; including insurance claim data, population health procedure volume data, and government public budget and policy data; sourcing from publicly available data sources as well as conducting primary interviews. Publish syndicated data intended to support senior executives in strategic planning for specific therapeutic areas and subsegments of healthcare. Manage research for accounts with a focus on Mexico, Peru, and Colombia; lead quarterly half-day roundtable discussions for up to 25 C-suite level executives across generics, innovative pharma, medical devices, and laboratories/diagnostics companies in Mexico City, moderating discussions in Spanish on the intersection of policy and politics and projected transformations in the healthcare market in Mexico, Peru, and Colombia. In collaboration with data scientists, leverage AI tools and internally developed market intelligence tools to optimize workflows and produce end-to-end syndicated content for 200+ healthcare executives, leading to 25% increase in client retention and complex comprehensive product offerings. Independently oversee project development and evaluation for two junior healthcare analysts over a two-year period, assuming the role of their manager and delivering daily support alongside on-the-job training.
• Clinical Research Coordinator, University of Miami, 06/2019, 07/2021, Miami, FL, Managed the entirety of five pivotal government-funded, community-health based longitudinal infectious disease studies, meticulously navigating each stage from initial recruitment to sustained participant retention, achieving a notable 31% surge in enrollment and retention within studies and exemplifying a substantial stride towards disease management through primary prevention. Independently lead end-to-end clinical research coordination, including data collection and maintenance, planning study timelines, schedules appointments and study visits, meeting scheduling, and project evaluation, while informing the Principal Investigator of progress. Routinely outreached to at-risk research participants and administered HIV and STI screenings for 90+ individuals within Miami-Dade County, leveraging certification as an HIV counselor to foster community-wide awareness and proactive engagement in the imperative 'know your status' initiative. Effectuated tangible enhancements in patient well-being through the implementation of interventions geared towards alcohol reduction and STI prevention, employing sophisticated techniques such as motivational interviewing and iterative surveys to meticulously track and substantiate behavioral and perceptual transformations over time. Cultivated strategic alliances with key stakeholders in community health organizations, leveraging these partnerships to amplify awareness of local research opportunities and directly enlist participants from within these vital communities, thereby fostering a collaborative ecosystem conducive to impactful scientific inquiry.
• Research and Graduate Assistant, University of Miami Latin American Studies Program, 08/2017, 05/2019, Miami, FL, Supported successful grant acquisition efforts by compiling five years' worth of enrollment data and statistics, contributing to the department's receipt of a $10,000 grant. Sponsored and coordinated monthly speaker series events, including an annual tri-university Graduate Student Conference involving over twenty-five graduate students, fostering interdisciplinary dialogue and scholarly exchange within the Latin American Studies community.
• Healthcare Assistant, Old Town Clinic Central City Concern, 05/2016, 08/2017, Portland, OR, Operated as an integral member of the Central City Center multi-disciplinary team to deliver comprehensive, client centered and trauma-informed integrated care and improve collaboration between and within service and care teams while carefully following clinical guidelines for patient support. Orchestrated comprehensive care coordination for over 300 medically complex patients, facilitating access to primary care, mental health counseling, specialized medical consultations, and in-patient substance treatment services. Streamlined patient communication processes by efficiently directing hundreds of calls to triage nurses and expert licensed medical personnel, leading to a 30% reduction in wait times for patient inquiries and ensuring prompt and effective response to their needs and time savings of 20% for administrative workflows. Reviewed 1K+ Electronic Medical Records to screen patients eligible for routine cancer screenings in order to meet state and federal standards, supporting value-based health outcomes eligible for federal funding. Provided invaluable support to medically complex patients, guiding them through the intricacies of the local healthcare system and empowering them to overcome barriers to accessing essential healthcare services, resulting in a 15% increase in patient compliance with recommended treatment plans and follow-up care.
• Program Coordinator, Global Glimpse, 03/2015, 08/2015, Oakland, CA, Crafted and executed comprehensive itineraries for immersive three-week exchange programs, catering to the needs and interests of 60 American high school students during their enriching experiences in Léon, Nicaragua. Provided seamless communication between diverse groups by adeptly translating speeches and conversations from Spanish to English for a diverse audience of 60 American students, 80 Nicaraguan students, and 6 community leaders, ensuring clarity and inclusivity in intercultural dialogue. Orchestrated impactful cultural exchange initiatives and community action projects, including mural painting and garden planting activities, designed to cultivate a deepened sense of civic engagement and mutual understanding across cultural boundaries that foster lasting connections and positive social change.

• Acceptability, Suitability, and Feasibility of an Evidence-Based Intervention to Reduce HIV Risk Behaviors: Engaging Comadronas in HIV Prevention in Rural Guatemala, AIDS education and prevention: official publication of the International Society for AIDS Education, 35, 2, 101–113, 2023, https://doi.org/10.1521/aeap.2023.35.2.101
• Multilevel Determinants of Rapid Antiretroviral Treatment Implementation and Demand in Miami-Dade County, Journal of acquired immune deficiency syndromes (1999), 90, S1, S177–S189, 2022, https://doi.org/10.1097/QAI.0000000000002978
• Sociodemographic and clinical factors associated with transdermal alcohol concentration from the SCRAM biosensor among persons living with and without HIV, Alcoholism, clinical and experimental research, 45, 9, 1804–1811, 2021, https://doi.org/10.1111/acer.14665

• Pro Bono Committee Member for the Atlanta Area Health Evaluation Association
• Patient Navigator for the University of Miami Department of Community Service
• Health Educator at Educate Ya