ADP
Jessica Ortega-Gibson
Summary
- Strategic and results-driven Human Resources Leader with a proven track record in leading HR initiatives to align with organizational objectives.
- Adept at implementing innovative talent management strategies, fostering employee engagement, and ensuring compliance.
- Demonstrated expertise in utilizing HR technology and data analytics to drive informed decision-making.
- Exceptional leadership skills with a focus on cultivating a positive and inclusive workplace culture.
- Strong communicator and collaborator, dedicated to driving organizational success through effective HR practices.
- An agile and visionary leader committed to optimizing human capital for sustained growth.
- 15+ years of hands-on HR management experience and a broad knowledge of HR metrics for benchmarking, measuring, analyzing and articulating value and ROI of HR initiatives, practices and policies.
- Guides, trains, and supports in areas of strategic human capital management, employment law compliance, employee relations, organizational development, workers' compensation administration and overall development of best practices in human resources.
- Demonstrates strong business acumen and possesses entrepreneurial spirit with genuine desire to proactively and consistently deliver results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Human Resources Consultant
On-call HR
08.2017 - Current
- Enhanced company culture, boosting satisfaction by 20% and navigating laws for multi-state and international employees
- Cut legal risks by 25%, resolving HR challenges promptly, achieving a 30% reduction in employee relations issues
- Streamlined policies, reducing disputes by 20%, and maintained 95% compliance with evolving regulations
- Improved onboarding efficiency by 30% and streamlined offboarding, minimizing risks and enhancing employee experience
- Boosted payroll accuracy by 15% through process enhancements and ensured 98% employee satisfaction with timely processing.
Vice President of Human Resources
Nutritional Therapy Association
05.2021 - 01.2024
- Established partnerships, expanding collaborations by 30%, ensuring NTA leadership in industry trends
- Guided execs, boosting efficiency by 20% through successful organizational design and change management
- Led data-driven HR transformation, achieving 25% efficiency improvement across key domains
- Drove DEI initiatives, contributing to a 15% increase in employee satisfaction
- As an ambassador, increased positive perception by 20%, championing a culture that led to a 30% rise in organizational excellence.
HR Consultant formerly Director of Human Resources
AllWorld Language Consultants
10.2006 - 12.2023
- As HR Consultant, delivered on-demand employee relations support for ALC since 2006, maintaining a 95% resolution rate
- As Director of Human Resources, orchestrated the growth of ALC from 125 to 600 employees, achieving a 25% reduction in time-to-fill vacancies through streamlined hiring processes
- Engineered and implemented hiring policies, procedures, and technologies, contributing to a 30% increase in workforce efficiency
- Led diverse HR functions, enhancing employee satisfaction by 15% through strategic planning, performance reviews, and benefits programs
- Achieved 100% OFCCP compliance, successfully managing the Affirmative Action Program and contributing to a 20% improvement in diversity representation within the workforce.
Human Resources Manager
MACTAC
10.2016 - 08.2017
- Directed HR functions, reduced turnover from 56% to 1% in 4 months, cutting temporary labor costs by 25%
- Collaborated with stakeholders, achieving positive client experience through clear deliverables and expectations
- Advised on legal practices, ensuring ethical disciplinary measures
- Ensured compliance with various regulations, mitigating risk and reinforcing non-discriminatory practices
- Managed onboarding, reduced benefits costs by 20%, and enhanced employee education, resulting in 95% enrollment.
Director of Human Resources
State of Indiana
02.2015 - 05.2016
- Introduced programs reducing labor issues, restoring HR credibility, and fostering a unified culture
- Oversaw 26 HR professionals, emphasizing turnover and retention strategies, resulting in a 15% reduction in turnover
- Implemented initiatives in staffing, benefits, executive compensation, and HRIS, enhancing operational efficiency by 20%
- Led training and leadership development, resulting in a 25% improvement in employee performance
- Ensured regulatory compliance, mitigating risks and reinforcing ethical HR practices.
Director of Human Resources
Comlux America, LLC
09.2010 - 01.2015
- Led company growth from 50 to 500 employees, implementing hiring policies and shifting PTO to a bi-weekly accrual system, resulting in 30% increased employee satisfaction
- Enhanced efficiency by procuring HR technology, cutting operating costs by 30%, and introducing self-service capabilities for employees and management
- Secured state-funded training grants, boosting employee skill development and satisfaction
- Collaborated with the CFO to transition to a self-funded benefits plan, reducing costs and launching an on-site health clinic, leading to a 25% decrease in healthcare expenses
- Oversaw post-merger integration, mitigated turnover by 15%, and managed reductions in forces, employing unique strategies to avoid permanent reductions.
Education
Master of Business Administration in Human Resources -
Strayer University
Bachelor of Arts Degree in Political Science and Law - undefined
Western Michigan University
Skills
- Customer Retention
- Employee Relations Management
- Recruiting
- Organizational Development
- Employment Law
- HR Operations
- Human Resources Experience
- HR Policies
- Succession Planning
- Employee Engagement
- HRIS
- Innovation
- Talent Management
- Talent Acquisition
- Compliance
- Performance Management
- Facilitation
- Change Management
- Collaboration
- Proactive
- Recruitment and retention strategies
- Recruitment and selection
- Performance Benchmarking
- Employment law
Certification
- SHRM-SCP - SHRM Senior Certified Professional
- SPHR- Senior Professional Human Resources
- ca-PHR - California Professional in Human Resources
- CDP- Certified Diversity Professional
Software
Paychex
Rippling
Paycor
Paylocity
Gusto
BambooHR
Great Plains
Ceridian
UKG
PeopleSoft
MS Office
G Suite
Monday
Slack
Asana
Toggl
Hubspot
Timeline
Vice President of Human Resources
Nutritional Therapy Association
05.2021 - 01.2024
Human Resources Consultant
On-call HR
08.2017 - Current
Human Resources Manager
MACTAC
10.2016 - 08.2017
Director of Human Resources
State of Indiana
02.2015 - 05.2016
Director of Human Resources
Comlux America, LLC
09.2010 - 01.2015
HR Consultant formerly Director of Human Resources
AllWorld Language Consultants
10.2006 - 12.2023
Master of Business Administration in Human Resources -
Strayer University
Bachelor of Arts Degree in Political Science and Law - undefined
Western Michigan University