JESSICA ORTIZ
Summary
Detail-oriented Administrative Assistant specializing in data management, payroll accuracy, and document confidentiality. Expert in streamlining office operations and fostering team collaboration, with a commitment to enhancing productivity and compliance. Bilingual professional dedicated to delivering high-quality administrative support and facilitating effective communication.
Overview
10
10
years of professional experience
Work History
Administrative Assistant II
USC Gould School of Law
Los Angeles
08.2022 - 11.2026
- Optimized office workflows, increasing departmental efficiency and productivity.
- Drafted and managed confidential documents in compliance with institutional policies.
- Coordinated contracts and grants to facilitate cross-department collaboration.
- Analyzed data and produced reports that informed strategic decision-making.
- Audited employee rates and payroll data for accuracy.
- Led new-employee orientations and onboarding to enhance integration and support for new hires.
- Maintained website content to improve engagement and accessibility.
- Assisted in preparing course materials and resources for students and faculty.
- Developed and maintained filing systems for confidential legal documents.
- Managed scheduling and coordination for faculty meetings and events.
- Responded to inquiries from students, staff, and external stakeholders promptly.
- Organized travel arrangements for faculty and administrative staff efficiently.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Operations Coordinator / Administrative Assistant
LAC+USC Medical Center
Los Angeles
11.2020 - 10.2022
- Managed payroll and department finances, facilitating accurate monthly and yearly audits.
- Processed HR forms, applications, terminations, and grievances.
- Issued and managed employee badges and access credentials, ensuring secure access to facilities.
- Coordinated supply inventory and ordering, enhancing distribution efficiency across departments.
- Answered and delegated departmental calls, prioritizing urgent matters.
- Operated Live Scan equipment to conduct background checks for various applicants.
Human Resources
LAC+USC Medical Center
Los Angeles
03.2020 - 11.2020
- Executed data entry for DHS systems and employee health records, ensuring accuracy and confidentiality.
- Handled sensitive DHS records with confidentiality and accuracy.
- Managed telephone switchboard operations, facilitating effective communication across departments.
- Answered and prioritized departmental calls, ensuring urgent matters received prompt attention.
- Collaborated with team members from Human Resources department on various initiatives related to recruiting efforts.
- Prepared reports on workforce trends, compensation structures, and other human resources metrics.
- Provided support to other departments within the organization including Human Resources and Accounting.
Administrative Assistant
West Los Angeles College
Culver City
11.2016 - 03.2020
- Managed payroll and accounts receivable with a high level of accuracy.
- Coordinated supply orders and maintained inventory systems to ensure availability of essential materials.
- Provided front-desk support and assisted visitors to create a welcoming environment.
- Proofread, transcribed, and distributed official correspondence.
- Streamlined document transmission and internal communications to enhance information flow.
Education
Bachelor of Arts - Human Resources Development
California State University, Dominguez Hills
Carson05-2026
AA - Business Administration and Management
West Los Angeles Community College
Culver City06-2019
AA - Human Resources Development
West Los Angeles College
Culver City06-2019
AA - Behavioral and Social Sciences
West Los Angeles Community College
Culver City06-2019
Associate of Arts - Psychology
West Los Angeles College
Culver City, CA06-2019
Skills
- Administrative & Executive Support
- Office administration
- Data Entry & Records Management
- Payroll administration
- Payroll & Auditing
- Employee onboarding
- Document confidentiality
- Database organization
- Data documentation
- Financial transaction processing
- Document conversion
- Microsoft Excel
- MS Office
- Word
- Outlook
- Zoom
- Teams
- Canva
- Blackboard
- Project management
- Time Management
- Multitask management
- Supply management
- Adaptability
- Minute taking
- Phone call answering
- Multi-line telephone systems
- Policy and procedure modification
- Filing and data archiving
- Basic accounting tasks
- Customer service
- Team collaboration
- Team Leadership
- Dependability
- Adaptability
- Data analysis
- Strong interpersonal skills
- Bilingual Communication
- Administrative operations
- Account management
- Insurance administration
- Time and labor control
- Polished presentation
- Basic accounting tasks
- Polished presentation
Languages
Spanish
Professional
References
- Michael Earnhart, 213-740-2575, USC Gould School Of Law, mearnhart@law.usc.edu
- Clare Pastore, USC Gould School Of Law, cpastore@law.usc.edu
Timeline
Administrative Assistant II
USC Gould School of Law
08.2022 - 11.2026
Operations Coordinator / Administrative Assistant
LAC+USC Medical Center
11.2020 - 10.2022
Human Resources
LAC+USC Medical Center
03.2020 - 11.2020
Administrative Assistant
West Los Angeles College
11.2016 - 03.2020
Bachelor of Arts - Human Resources Development
California State University, Dominguez Hills
AA - Business Administration and Management
West Los Angeles Community College
AA - Human Resources Development
West Los Angeles College
AA - Behavioral and Social Sciences
West Los Angeles Community College
Associate of Arts - Psychology
West Los Angeles College