Nicole Watkins
Melbourne,Florida
Summary
Administrative professional with progressive experience supporting municipal government and law enforcement operations, including direct administrative support to the Deputy Chief and Command Staff of the Melbourne Police Department and backup support to the Chief of Police and Chief's Office. Experienced in confidential and time-sensitive matters, executive correspondence, personnel and evaluation processes, departmental records, project coordination, ceremonies, and communication across all levels of the organization. Recognized for sound judgment, discretion, organization, attention to detail, and the ability to independently manage competing priorities and critical deadlines.
Overview
9
9
years of professional experience
Work History
Administrative Assistant II
City of Melbourne - Melbourne Police Department
Melbourne, FL
12.2024 - Current
- Provide direct administrative support to the Deputy Chief and Command Staff, and backup administrative support to the Chief of Police, assisting with correspondence, scheduling, meetings, records, personnel matters, and departmental priorities.
- Prepare, review, route, track, and distribute official correspondence, memoranda, reports, personnel documentation, agreements, and other administrative materials for Command Staff.
- Oversee confidential and time-sensitive administrative processes while exercising discretion and independent judgment in monitoring required actions, approvals, and deadlines.
- Coordinate and track employee evaluations, probationary documentation, personnel actions, light-duty documentation, and other employee-related administrative requirements; proactively communicate upcoming deadlines to supervisors and Command Staff.
- Coordinate departmental employee recognition and awards processes, including nominations, supporting documentation, approval routing, certificates, award records, and distribution.
- Assist with the planning, coordination, preparation, and execution of departmental ceremonies and special events, working with Command Staff, department personnel, and other participants.
- Assist with departmental agreements and official documents by maintaining records, coordinating routing and signatures, tracking execution and renewal information, and facilitating administrative follow-up.
- Orchestrate meeting coordination and scheduling for Command Staff, effectively communicating with department personnel, other city departments, outside agencies, vendors, and public members regarding administrative and departmental issues.
- Assist with purchasing, vendor coordination, supplies, department-wide projects, and special initiatives requiring coordination across divisions and outside entities.
Office Assistant II
Brevard County Board of County Commissioners
Melbourne, FL
06.2022 - 12.2024
- Provided administrative support in a local government environment, maintaining records, processing documentation, performing data entry, and responding to internal and public inquiries.
- Created and maintained electronic and paper filing systems to support accurate recordkeeping and efficient retrieval of documents.
- Reviewed documents and forms for accuracy, completeness, and compliance with established requirements and procedures.
- Provided information and customer service by telephone, email, and in person while managing multiple administrative priorities.
Administrative Assistant
Gallaghers Laundry Services
Melbourne, FL
06.2021 - 06.2022
- Managed administrative and office-support functions including data entry, invoicing, purchasing, merchandising, returns processing, recordkeeping, and vendor communication.
- Developed and maintained organized filing systems for confidential business records and documentation.
- Maintained professional vendor relationships and compiled information from multiple sources into organized reports and administrative documentation.
- Independently managed competing priorities while supporting day-to-day business operations.
Manufacturing Specialist
Texas Instruments
South Portland, ME
04.2017 - 03.2021
- Managed 4 lower-level manufacturing technicians.
- Managed weekly safety and workplace organization meetings, producing consistent weekly, monthly, and quarterly reports with Microsoft Excel and Word.
- Maintained detailed documentation and records in an environment requiring accuracy, accountability, and adherence to established procedures.
- Collaborated with cross-functional teams to support operational goals and trained personnel on equipment operation, workplace procedures, and safety protocols.
- Demonstrated the ability to learn complex processes, work independently, troubleshoot issues, and manage responsibilities with limited supervision.
Education
High School Diploma - Graduated with Honors
Oxford Hills Comprehensive High School
South Paris, MEExcel Certification Prep Course -
Central Maine Community College
South Paris, MESkills
- Executive & Command Staff Support
- Confidential Information Management
- Executive Correspondence
- Administrative Project Coordination
- Calendar and Meeting Coordination
- Records and Document Management
- Research and report preparation
- Employee Awards and Recognition
- Ceremony and Event Coordination
- Agreements and Document Tracking
- Purchasing and Vendor Coordination
- Public and interdepartmental communication
- Government administration
- Telestaff
- MUNIS
- CivicClerk
- Verkada Access Control and Badging
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
Timeline
Administrative Assistant II
City of Melbourne - Melbourne Police Department
12.2024 - Current
Office Assistant II
Brevard County Board of County Commissioners
06.2022 - 12.2024
Administrative Assistant
Gallaghers Laundry Services
06.2021 - 06.2022
Manufacturing Specialist
Texas Instruments
04.2017 - 03.2021
High School Diploma - Graduated with Honors
Oxford Hills Comprehensive High School
Excel Certification Prep Course -
Central Maine Community College