Jessica Padilla
Concord,CA
Summary
Dedicated administrative professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in learning quickly and working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
Work History
Legal Client Services/Records Retrieval Personnel
Pacific Docu Scan
04.2016 - Current
- Process subpoena orders, making outbound calls to custodians/providers to request and retrieve records, and/or verify business locations are accurate.
- Review, draft, revise, and edit letters and correspondence notices
- Answer all inbound calls from attorney's, records custodians and potential clients
- Schedule appointments to obtain requested records for attorney's or assist with office staff in obtaining records
- Data Entry into file database
- Informing clients with the progression of each subpoena and/or legal authorizations to ensure documents are received by deadline
- Maintain office calendar for deadlines and communicate with internal office staff to confirm productivity is met
Data Entry Clerk- Temp
Barrett Business Services, Inc.
05.2014 - 06.2014
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
Back Office Assi
Walnut Creek Pediatrics
09.2004 - 02.2010
- Registered patients, including verifying medical insurance
- Collected and posted financial dues/copays, updated patient medical records chart
- Answered multi-phone line system
- Scheduled appointments
- Escorted patients to the exam rooms to prepare them for physical appointments for physicians
Education
Certificate - Microsoft Office Specialist
Opportunity Junction
Antioch, CA06.2013
Certificate - Accounting
Loma Vista
Concord, CA 04.2011
High School Diploma -
Ygnacio Valley High
Concord, CA06.2003
Skills
- Collaboration and Teamwork
- Relationship Building
- Attention to Detail
- Maintaining Client Records
- Case File Management
- Data Confidentiality
- Microsoft Office
- Medical Records Review
- Scheduling and Appointment Setting
- Employee Training
Timeline
Legal Client Services/Records Retrieval Personnel
Pacific Docu Scan
04.2016 - Current
Data Entry Clerk- Temp
Barrett Business Services, Inc.
05.2014 - 06.2014
Back Office Assi
Walnut Creek Pediatrics
09.2004 - 02.2010
Certificate - Microsoft Office Specialist
Opportunity Junction
Certificate - Accounting
Loma Vista
High School Diploma -
Ygnacio Valley High