Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Pagel

Jessica Pagel

Kimberly,WI

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

23
23
years of professional experience

Work History

Maintenance Operations Professional

Air Wisconsin
Appleton, WI
11.2022 - 03.2025
  • Ensure accuracy, clarity, consistency, and readability of all technical documents.
  • Document control
  • Create and revise aircraft maintenance publications.
  • Website maintenance within our Tech Service Dept.
  • Responsible for designing and maintaining dent program for aircrafts.
  • Coordinate with illustrators to create diagrams and figures that support the documentation.
  • Organize and prioritize multiple documentation projects, ensuring timely completion.
  • Collaborate with engineers, subject matter experts, and technical staff to collect information needed for documentation.

Director of Operations

Realty One Group Haven
Appleton, WI
10.2021 - 04.2022
  • Managed the daily operations of real estate office and ensured that all transactions were processed accurately, efficiently, and in accordance with company policies and procedures.
  • Provided support to agents by providing transaction information via phone or email as needed.
  • Assisted management with special projects related to training, quality control, process improvement, etc., as assigned.
  • Maintained knowledge of current products/services offered by our franchise through participation in training opportunities provided by management and through personal initiative to stay abreast of changes within the industry.
  • Performed other duties as assigned such as setting up monthly meetings, travel arrangements, building maintenance, etc.

Transaction Coordinator

One Realty Group
Appleton, WI
10.2018 - 10.2021
  • Created and maintained a database of all transactions, including customer information and contract history.
  • Processed all agents contracts for compliance approval to ensure commission payment.
  • Assisted in the development of new processes to streamline transaction flow through improved communication with all parties involved in real estate transactions.
  • Created residential and commercial listing and accepted offer paperwork for clients for review.
  • Coordinate with outside contractors for all seller and buyer needs regarding home purchases.
  • Responsible for creating property listings and marketing properties on all social media.
  • Trained new agents on all processes related to our team.

Transaction Coordinator

Batterman Integrity Group
Appleton, WI
05.2015 - 10.2018
  • Created and maintained a database of all transactions, including customer information and contract history.
  • Assisted in the development of new processes to streamline transaction flow through improved communication with all parties involved in real estate transactions.
  • Created residential and commercial listing and offer paperwork for clients for review.
  • Responsible for creating property listings and marketing properties on all social media.
  • Weekly calls to all clients under contract for updates on transactions.
  • Trained new agents on all processes related to our team.

Business Manager

Kaukauna Catholic School System
Kaukauna, WI
10.2005 - 06.2014
  • Responsible for financial operations for school system tuition and hot lunch program.
  • Worked in cooperation with principal, priest and school board to ensure financial stability for school system and parishes.
  • Created additional income by fundraising.
  • Provided monthly financial statements for board meetings.
  • Processed tuition payments, financial aid, accounts payables.
  • Monitored and assessed building maintenance by coordinating with buildings and grounds crew.

Assistant Branch Manager

Community First Credit Union
Appleton, WI
11.2001 - 10.2005
  • Open deposit accounts for members along with saving, checking, certificates, retirement, money market, electronic service accounts and closed accounts.
  • Completed consumer and mortgage loan interviews, obtained approval, closed loan and the file.
  • Cross sold all credit union products to members as appropriate.
  • Assisted branch in cash handling duties and maintained a cash drawer.
  • Performed branch audits.
  • Assumed responsibility in the absence of the branch manager.

Education

Associate of Arts - General Studies

UW Fox Valley
Menasha, WI

Skills

  • Industry Knowledge: Technical Writing, Document Control, Website Design, Accounting, General Ledger, Journal Entries, Banking, Cash Management, Cash Handling, Payroll
  • Technical Skills: Microsoft 365, SharePoint, QuickBooks, Microsoft Office Suite, Google Workplace, Dotloop, Skyslope, Command, Booj, Top Producer, Brivity, Cinc Pro, Paragon, Adobe, Nitro, Canva
  • Soft Skills: Communication, Teamwork, Customer Service, Attention to Detail, Organizational Skills, Time Management
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Critical thinking

Timeline

Maintenance Operations Professional

Air Wisconsin
11.2022 - 03.2025

Director of Operations

Realty One Group Haven
10.2021 - 04.2022

Transaction Coordinator

One Realty Group
10.2018 - 10.2021

Transaction Coordinator

Batterman Integrity Group
05.2015 - 10.2018

Business Manager

Kaukauna Catholic School System
10.2005 - 06.2014

Assistant Branch Manager

Community First Credit Union
11.2001 - 10.2005

Associate of Arts - General Studies

UW Fox Valley

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