Scott Huff
Software Development Manager
Kimberly,WI
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
24
24
years of professional experience
Work History
Applications Manager – Training Team (Remote)
J.J. Keller & Associates
12.2020 - Current
- Company Overview: Safety and Compliance provider for companies throughout North America
- Recruited a new remote team of nine onshore developers and collaborated with an additional twelve offshore developers and QAs to redesign our core web/mobile Training Management platform in an Azure cloud and Agile environment, a $1MM+ corporate initiative to enhance company revenue
- Continuously improved platform by reducing outstanding bugs by 50% and improved site performance by 15% in Q1 2025 while maintaining progress on other revenue-generating projects in a fast-paced environment
- Currently integrating our new training platform with other company systems
- Launched a Virtual Reality solution within the training platform in February 2025
- Effectively collaborates with Product Owners to prioritize multiple complex and revenue-generating projects while ensuring the application remained well-maintained
- Successfully motivated a high performance team resulting in increased knowledge sharing and reduced silos. Implemented career path planning which led to four promotions over four years. Aligned goals with strategic corporate initiatives
Applications Systems Manager – Project Launch Team
West Corporation
06.2015 - 12.2020
- Company overview: Global provider of communication and network infrastructure services including unified communications services, safety services, interactive services
- Rapidly delivered results upon new team creation, setting the stage for devising and implementing significant ideas for new project launches and system conversions
- Worked with IT leaders, analysts, project managers, and operational leaders to update on new builds and report developer progress
- Involved in the Change Advocacy Board and Governance Board. Managed the company’s Do-Not-Call (DNC) process, the department’s work-ticketing system, and the department’s development templates. Led disaster recovery efforts
- Identified and implemented efficiency gains which reduced development time from 4-weeks to 1.5-weeks
- Significantly reduced the number of bug fixes required pre/post launch from approximately 20-30 to under 8 per build
Applications Systems Manager – Small Merchant Team
West Corporation
06.2014 - 06.2015
- Successfully reduced over 200 break/fix tickets to single digits within nine months by implementing a prioritization framework. This initiative enhanced productivity, improved customer satisfaction, and freed up time for new projects
- Assigned new tasks, prioritized workload, and communicated ticket status to business leadership
- Created and set performance plans for the team aligned to strategic plans
Applications Systems Manager – Healthcare Team
West Corporation
12.2012 - 06.2014
- Conducted thorough analysis of current application efficiency and devised strategies for enhancing these systems
- Developed a Requirement Handoff Process for launch requirements which reduced questions, increased understanding and decreased development time
- Upon assuming the role of IT Manager, I established business and IT workload priority meetings to address the prevalent uncertainty, confusion, and dissatisfaction regarding work order prioritization
- Developed a healthcare template for new builds, reducing build time from 3 weeks to 1.5-2 weeks and minimized break/fix issues during testing and post-launch
Software Analyst
West Corporation
01.2008 - 12.2012
- Received priorities from the manager, worked on tickets, and met with Business Analysts and customers to ensure accurate development.
- Created and supported a major project for a Fortune 10 company to combine 4 database programs into 1 dynamic system and developed 2 C#.NET web portals utilized by 2 Fortune 100 companies
- Acted as the system expert in SSIS and assisted fellow developers in the design of processes
Programmer Analyst
West Corporation
01.2006 - 01.2008
- Coded assignments including break/fix, enhancements, and new builds using C#, T-SQL and SSIS
- Successfully built and implemented a new client database build 2-weeks after hire date which resulted in a monthly employee award
Programmer Analyst
Shopko, Inc.
01.2001 - 01.2006
- Managed assignments including break/fix enhancements and new builds utilizing Abinitio, Unix and COBOL
- Team lead from 2005-2006
- Worked with users to gather requirements, test, and implement system upgrades
- Supervised a small team of developers in Abinitio design
Education
Bachelor of Science - Finance & Management Information Systems
University of Wisconsin, Oshkosh
Oshkosh, WI05.1996
Skills
- Cross-functional coordination
- Release management
- Scrum framework
- Incident management
- DevOps
- Team management
- Agile development
- Team development
- Change management
- Disaster recovery
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Software
MS Word
MS Excel
New Relic
ElasticSearch
Azure DevOps
C#
C#NET
SSIS
SQL Server
Qualys
Veracode
Timeline
Applications Manager – Training Team (Remote)
J.J. Keller & Associates
12.2020 - Current
Applications Systems Manager – Project Launch Team
West Corporation
06.2015 - 12.2020
Applications Systems Manager – Small Merchant Team
West Corporation
06.2014 - 06.2015
Applications Systems Manager – Healthcare Team
West Corporation
12.2012 - 06.2014
Software Analyst
West Corporation
01.2008 - 12.2012
Programmer Analyst
West Corporation
01.2006 - 01.2008
Programmer Analyst
Shopko, Inc.
01.2001 - 01.2006
Bachelor of Science - Finance & Management Information Systems
University of Wisconsin, Oshkosh
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