Overview
Work History
Education
Skills
Timeline
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Jessica Palmer

Cincinnati,OH

Overview

7
7
years of professional experience

Work History

Waitress

Strong's Pizza
07.2022 - 10.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Bank Teller

NorthSide Bank
04.2022 - 07.2022
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Waitress

Long Horn Steak House
05.2020 - 07.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Waitress and Bartender

Nation
02.2021 - 06.2021
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Waitress and Bartender

Bier Haus
07.2016 - 01.2021
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

High School Diploma -

East Central High School
St. Leon, IN
06.2015

Skills

  • Financial Transactions
  • Money Handling
  • Customer Needs Assessment
  • Financial Software
  • Data Inputting
  • Currency Packaging
  • Customer Relationship Management

Timeline

Waitress

Strong's Pizza
07.2022 - 10.2023

Bank Teller

NorthSide Bank
04.2022 - 07.2022

Waitress and Bartender

Nation
02.2021 - 06.2021

Waitress

Long Horn Steak House
05.2020 - 07.2022

Waitress and Bartender

Bier Haus
07.2016 - 01.2021

High School Diploma -

East Central High School
Jessica Palmer