Jessica Palmer
Cincinnati,OH
Overview
7
7
years of professional experience
Work History
Waitress
Strong's Pizza
Lawrenceburg, IN
07.2022 - 10.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Bank Teller
NorthSide Bank
Cincinnati, OH
04.2022 - 07.2022
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Waitress
Long Horn Steak House
Cincinnati, OH
05.2020 - 07.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress and Bartender
Nation
Cincinnati, OH
02.2021 - 06.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress and Bartender
Bier Haus
Cincinnati, OH
07.2016 - 01.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
East Central High School
St. Leon, IN06.2015
Skills
- Financial Transactions
- Money Handling
- Customer Needs Assessment
- Financial Software
- Data Inputting
- Currency Packaging
- Customer Relationship Management
Timeline
Waitress
Strong's Pizza
07.2022 - 10.2023
Bank Teller
NorthSide Bank
04.2022 - 07.2022
Waitress and Bartender
Nation
02.2021 - 06.2021
Waitress
Long Horn Steak House
05.2020 - 07.2022
Waitress and Bartender
Bier Haus
07.2016 - 01.2021
High School Diploma -
East Central High School