Jessica Panta
Hawthorne,NJ
Summary
Successful sales specialist with over five years of diverse retail experience in promoting products and brand awareness while exceeding company goals. Proven efficiency in executing online orders, shipping and receiving, merchandising plans, manuals, and floor sets. Independently motivated team player seeking to boost company efficiency.
Overview
8
8
years of professional experience
Work History
Junior ECommerce Marketplace Manager
Zwilling J.A. Henckles
Pleasantville, NY
05.2020 - Current
- Meet deadlines, exceeding expectations and effectively rolling out Kitchen and Dining campaigns.
- Manage online content for all marketplace accounts, ensuring items are correct and actively listed.
- Generated 15% in sales through effective networking and marketing strategies to grow new business and increase productivity.
Opthalmic Technician
Rockland Retina
New City, NY
08.2018 - 05.2020
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries
- Directed over 40 patients each day to exam rooms for initial evaluations and intake, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments
Customer Service/Sales/Order Fulfillment Specialist
R.E.I.
Paramus, NJ
08.2016 - 08.2018
- Reviewed online order data on hourly basis to verify transactions and shipping dates
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
- Provided primary customer support to internal and external customers in fast-paced environment
- Improved and maintained visual standards in areas that needed attention by re-merchandising stagnant product
- Contributed to company success by developing systems that allowed team tackling of multiple projects and time efficiency
Shop Manager
Equinox Paramus
Paramus, NJ
10.2014 - 08.2016
- Maintained weekly visual updates for approval with district and regional managers including photos and memos
- Customized signage to increase foot traffic which resulted in increased brand value and sales
- Composed table displays using color schemes, accessories, lighting and fixtures
- Increased 2015 sales by 10% within first year as manager
- Increased employee retention by 100% in 2015 by improving hiring and sales coaching
- Streamlined shipping/receiving procedures and maintained inventory
Education
Associate of Applied Science - Cardiovascular Sonography
Eastwick College
Nutley, NJ2017
Skills
- Microsoft Excel and Word
- Online Order fulfillment
- POS systems
- Thrives under pressure and meets deadlines
- Can work autonomously and in group settings
- Versatile and efficient time management skills
- Welcomes constructive feedback
- Strong verbal and communication skills
- Bilingual (Spanish)
Timeline
Junior ECommerce Marketplace Manager
Zwilling J.A. Henckles
05.2020 - Current
Opthalmic Technician
Rockland Retina
08.2018 - 05.2020
Customer Service/Sales/Order Fulfillment Specialist
R.E.I.
08.2016 - 08.2018
Shop Manager
Equinox Paramus
10.2014 - 08.2016
Associate of Applied Science - Cardiovascular Sonography
Eastwick College
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