Jessica Paone
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
14
14
years of professional experience
Work History
Office Manager
JP Construction
10.2010 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Provided administrative support during bidding processes by preparing documentation packages, tracking submissions, and communicating updates to relevant parties.
- Oversaw employee scheduling, timesheet management, and payroll processing to maintain accurate records.
- Managed accounting invoices and billings, balanced accounts and created financial reports.
- Streamlined office operations by implementing efficient document management and filing systems.
- Managed vendor relationships to ensure timely delivery of materials and services at competitive prices.
- Obtained and reviewed construction insurance information and delivered to contract administrators.
- Implemented safety protocols in the workplace, resulting in fewer injuries and increased compliance with regulatory standards.
- Organized company events such as annual meetings, team-building activities, and holiday parties that fostered a positive work environment and strengthened company culture.
- Assisted in resolving disputes between subcontractors or other stakeholders using diplomacy skills that resulted in positive outcomes without jeopardizing project timelines.
- Reduced budget overruns by closely monitoring expenses and implementing cost-saving measures.
- Improved project timelines by coordinating with team members on schedules, resources, and deadlines.
- Executed plans and specifications for bids and created addendums that accounted for changes impacting bid pricing.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Completed weekly payroll for 10-15 employees.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
Home Schooled Child
Self-employed
02.2021 - 05.2022
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
- Emphasized practical life skills alongside academics, preparing my child for future independence and decision-making abilities.
- Adapted teaching methods and lesson plans.
- Implemented hands-on activities and experiential learning opportunities for improved understanding of complex concepts.
- Submitted and assembled student portfolio for local school district to satisfy legal guidelines.
- Encouraged intellectual curiosity by incorporating stimulating topics outside traditional subject matter into lesson plans.
- Attended online classes and homeschool meetings to understand different approaches to subject matter.
- Developed students'' critical thinking skills with challenging assignments and thought-provoking discussions.
- Researched multiple curricula, methodologies and perspectives as part of educational planning.
- Graded homework, quizzes, classwork and exams to report on progress of student achievements.
- Expanded student vocabulary with weekly word challenges, encouraging the use of new words in writing and conversation.
- Assisted in preparing for standardized tests, yielding significant improvements in test-taking strategies and confidence.
- Successfully prepared for final testing and graduated High School.
Transaction Coordinator
Jordon Ott Realty
05.2014 - 01.2021
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
- Collaborated with escrow officers, title companies, inspectors, appraisers, attorneys, and other professionals to address any issues or discrepancies that arose during transactions.
- Reduced errors in contract preparation with meticulous attention to detail and thorough understanding of legal requirements.
- Streamlined real estate transactions by efficiently managing documentation and communication between all parties involved.
- Managed multiple concurrent transactions with exceptional organization skills, ensuring deadlines were met and clients were updated regularly.
- Expedited closings by coordinating efforts between buyers, sellers, lenders, and agents to ensure timely completion of necessary tasks.
- Contributed to a positive work environment by providing backup support for fellow team members during peak periods or absences.
- Boosted agent productivity by taking on administrative tasks, allowing them to focus on sales and relationship-building activities.
Education
No Degree - Business
Marshalltown Community College
Marshalltown, IAHigh School Diploma -
Marshalltown High School
Marshalltown05-1999
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Home Schooled Child
Self-employed
02.2021 - 05.2022
Transaction Coordinator
Jordon Ott Realty
05.2014 - 01.2021
Office Manager
JP Construction
10.2010 - Current
No Degree - Business
Marshalltown Community College
High School Diploma -
Marshalltown High School
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