Jessica Parker
Pahrump,NV
Summary
Personable and well-organized, with a talent for efficient team coordination and problem-solving. Demonstrates a solid understanding of operational procedures and excels in managing daily tasks and customer interactions. Eager to enhance efficiency and contribute to organizational objectives through proactive leadership and strategic planning.
Dedicated [Industry] professional with a track record of achieving company goals through consistent and organized practices. Proficient in thriving under pressure and adapting to new situations and challenges to optimally enhance the organizational brand.
ated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled
in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Front Desk Lead
Fitzone Pahrump
07.2024 - Current
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Fostered positive customer relationships by consistently delivering attentive service with a friendly demeanor.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of members preferences.
Assistant Manager
Rallys Fast Food Resturant
03.2017 - 11.2021
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Handled cash accurately and prepared deposits.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Motivated, trained, and disciplined employees to maximize performance.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Associate in Human Resources And Business - Human Resources Management
Great Basin College
Elko, NV12-2026
Cosmology License - Cosmetology
Expertise
Las Vegas, NV01-2023
Skills
- Exceptional communication
- Guest relations
- Initiative-taking
- Billing management
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Money handling
- Staff management
- Inventory control
Timeline
Front Desk Lead
Fitzone Pahrump
07.2024 - Current
Assistant Manager
Rallys Fast Food Resturant
03.2017 - 11.2021
Associate in Human Resources And Business - Human Resources Management
Great Basin College
Cosmology License - Cosmetology
Expertise
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