Jessica Parker
Allied Universal Security Services
Fayetteville,GA
9
years of professional experience
Organized and detail-oriented professional with experience in operations support, and coordinating daily activities providing exceptional customer service, and maintaining accurate documentation across security, logistics, hospitality and community leadership environments. Known for strong organization, adaptability, professionalism, and ability to manage priorities while supporting team and business objectives. Brings a proven ability to learn processes quickly, solve problems effectively, and contribute to efficient, people- focused work environments
Work History
Security Officer | Corporate Site Support
2 Years 6 Months- Ensure the safety and security of employees, visitors, contractors, and company assets by consistently enforcing organizational policies, site procedures and access protocols.
- Prepared comprehensive incident reports, maintained accurate records, and documented operational activities with a high level of accuracy, and confidentiality, and attention to detail.
- Served as the primary point of contact for employees, visitors, contractors, and emergency personnel, delivering professional customer service while resolving questions and directing inquiries appropriately.
- Assessed, investigated, and responded to incidents with sound judgment, effectively de-escalating situations and following established protocols to support business continuity and workplace safety.
- Managed visitor access, verified credentials, and maintained secure access records while ensuring compliance with company standards and operational procedures.
- Demonstrated strong organizational skills by independently prioritizing responsibilities, maintaining professionalism in high-pressure situations, and consistently supporting efficient day-to-day site operations
Warehouse Coordinator | Operations and Logistics
3 Years 6 Months- Coordinated daily warehouse operations, organizing workflows and priorities to enhance team performance and achieve business objectives.
- Maintained accurate records, tracked inventory activity, and ensured documentation was completed according to established procedures.
- Communicated with internal team and leadership to resolve operational issues and support smooth day to day processes.
- identified process issues, assisted with problem resolution and helped maintain accuracy and productivity in a fast-paced environment.
Front Desk Agent | Administrative Support
2 Years 2 Months- Provided professional guest support by managing check-ins, check-out, reservations, inquiries, and service requests in a fast paced hospitality environment..
- maintained accurate guest records, processed payment and handled sensitive information while following company policies and procedures.
- coordinated with housekeeping, maintenance, and management teams to resolve guest needs and support efficient daily operations.
- resolved guest concerns with professionalism by identifying solutions, escalating issues when necessary and maintaining a positive customer experience.
Education
High School Diploma
- Honor Roll [2015]
- Awarded [perfect attendance]
Skills
Operational support
Record management
Process Compliance
Client relations
Administrative Support
Problem resolution
Conflict management
Time management
Event coordination
Team collaboration
Relationship building
Attention to detail
Leadership and Volunteer experience
Founder & Community Group Leader- JC Clubhouse
- Founded and led a community growth initiative by organizing meetings, facilitating discussions, and developing structured growth resources.
- Coordinated events, volunteer opportunities, partnerships, and group activities through planning communication, and logistics management
Timeline
Security Officer | Corporate Site Support
Allied Universal Security Services
02.2024 - CurrentRead More
Warehouse Coordinator | Operations and Logistics
Variety Wholesale
05.2020 - 11.2023Read More
Front Desk Agent | Administrative Support
Hampton Inn By Hilton
03.2017 - 05.2019Read More
Mundy's Mill High
High School Diploma
Read More