Jessica Parsons
Belfair,USA
Summary
Professional visual merchandising expert with proven track record of enhancing store aesthetics and driving customer engagement. Known for strategic approach to implementing creative displays that align with brand identity and promote sales. Reliable team player with strong focus on achieving results and adapting to changing retail environments.
Overview
16
16
years of professional experience
Work History
Household Personal Assistant
Private Individual
06.2024 - Current
- Maintained appropriate filing of personal documentation.
- Oversaw personal calendar and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance processes.
- Maintained confidentiality, handled sensitive information with discretion and integrity.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Helped clients to maintain independence and quality of life.
- Developed and implemented activities to improve clients' quality of life.
- Improved time management of the executive through effective prioritization and organization of tasks.
Operations Manager
Essential Cleaning
07.2017 - 06.2023
- Company Overview: Residential cleaning company that uses all natural cleaning products
- Implemented new scheduling system, resulting in a 25% decrease in production downtime and a 30% increase in overall productivity
- Revamped the hiring process, reducing onboarding and improving employee retention, leading to a more stable and skilled team
- Reduced cleaning errors by 25% by developing a tailored training program, leading to improved customer satisfaction and retention
- Enhanced customer ratings by 25% through efficient management of client schedules, resulting in improved customer loyalty and increased business revenue
- Residential cleaning company that uses all natural cleaning products
Activities Specialist
Ikea
04.2009 - 06.2017
- Guided team in executing store projects, resulting in a 10% increase in customer satisfaction and improved brand perception
- Utilized individual strengths to enhance teamwork, leading to a 25% increase in efficiency and a more harmonious work environment
- Worked with corporate partners to revamp activities for all US stores, leading to a 25% increase in customer foot traffic and a 10% rise in customer loyalty
- Participated in the flawless rollout of two new store installations in Miami, FL and Burbank, CA, delivering 100% accuracy and efficiency, leading to enhanced brand visibility and market presence
Visual Merchandiser
Ikea
04.2009 - 06.2017
- Execute sales solutions and commercial presentations of store core area layouts
- Update and maintain displays, graphic communication, and commercial lighting
- Led the successful completion of 15 project remodels, leading to a 30% boost in customer foot traffic and improved product visibility
- Supported sales managers in achieving a 30% increase in average transaction value by implementing strategic visual merchandising techniques
- Boosted customer engagement by 20% after executing a new floor plan layout in Chicago, IL, leading to a more enjoyable shopping experience and increased foot traffic
Education
Interior Design -
International Academy Of Design & Technology
Tampa, FLSkills
- AutoCAD
- Operations Management
- Retail Merchandising
- Retail Store Design
- Sales Targets
- Technical Documentation
- Training Management
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Creative thinking capacity
- Strong problem solver
- Attention to detail
- Detail-oriented mindset
- Dedicated team player
- Commitment to quality and service
- Exceptional organization
- Professional and mature
- Resourceful
- Discretion and confidentiality
Timeline
Household Personal Assistant
Private Individual
06.2024 - Current
Operations Manager
Essential Cleaning
07.2017 - 06.2023
Activities Specialist
Ikea
04.2009 - 06.2017
Visual Merchandiser
Ikea
04.2009 - 06.2017
Interior Design -
International Academy Of Design & Technology
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