Jessica Pavliukovecas
Des Plaines,IL
Summary
Customer service and administrative professional with a Bachelor of Science, and early career experience in healthcare through CNA training and patient care work. Skilled in scheduling, reception, supply management, and supporting fast-paced teams. Known for strong communication, professionalism, and the ability to handle confidential information with discretion in hospital environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Account Manager and Marketing Consultant
Media Monkey Marketing
Itasca, Illinois
07.2024 - 07.2025
- Greeted and assisted clients, providing professional support.
- Managed the scheduling of meetings and calls.
- Operated multi-line phone systems by directing inquiries
- Maintained confidentiality of sensitive client information.
Marketing and Events Assistant
TB Premier Services
Lombard, Illinois
06.2023 - 06.2024
- Coordinated logistics and schedules for events, transferable to hospital scheduling and calendar management.
- Prepared and organized materials and documents to support daily operations.
- Communicated professionally with clients, vendors, and teams, ensuring clarity and accuracy.
- Adapted quickly to fast-paced environments, handling changes, and solving problems efficiently.
Education
Bachelor of Science - Marketing and Business Management
Elmhurst University
Elmhurst, IL05.2024
Some College (No Degree) - Certified Nursing Assistant Certificate
William Rainey Harper College
Palatine, ILSkills
- Patient and visitor support
- Scheduling and calendar management
- Reception and front desk communication
- Confidentiality and information handling (HIPAA awareness)
- Team collaboration in fast-paced environments
- Microsoft Office Suite (Word, Excel, Outlook)
Certification
- IBM: Generative AI - Prompt Engineering, Credly Badge
- HubSpot Academy: Social Media, Inbound, Digital & Content Marketing, Completed coursework in marketing strategy and digital campaigns
Timeline
Sales Account Manager and Marketing Consultant
Media Monkey Marketing
07.2024 - 07.2025
Marketing and Events Assistant
TB Premier Services
06.2023 - 06.2024
Bachelor of Science - Marketing and Business Management
Elmhurst University
Some College (No Degree) - Certified Nursing Assistant Certificate
William Rainey Harper College