Jessica Paxton
Edgewater Park
Summary
Health information professional with extensive experience in maintaining accurate and secure patient records. Proven track record of improving data management processes and ensuring compliance with healthcare regulations. Reliable team collaborator with strong emphasis on delivering results and adaptability to evolving healthcare needs. Skilled in data analysis, EHR systems, and maintaining confidentiality.
Overview
21
21
years of professional experience
Work History
Lead Health Information Specialist
Datavant
10.2021 - Current
- Leading a team of daily assignments, questions, and training, Daily Huddle, working with HIOS and RMO daily, leading meetings, Leadership meetings, working oldest to newest
- Started with Centra Care, took on AHMGs
- Moved to the National COC team – currently run the Florida National COC team
- We service 13 Hospitals along with Central, East and West AHMGs
- Streamlined the release of information process for patients, ensuring timely access to their medical records while maintaining strict confidentiality.
- Improved patient data accuracy by meticulously reviewing and updating electronic health records.
- Troubleshot and contacted appropriate areas during system inoperability to reduce downtime.
- Promoted a culture of continuous improvement within the team by actively seeking feedback from colleagues and supervisors regarding workflow efficiencies and areas for growth.
- Developed comprehensive training materials for incoming Health Information Specialists, ensuring a smooth onboarding process and consistent performance standards across the team.
- Ensured compliance with HIPAA regulations by conducting regular staff training sessions and implementing privacy policies within the organization.
Client Service Representative II
Ciox Health
10.2020 - 10.2021
- Train new hires HISI, review training with HIS II on processes, process request letters in Healthsource, answer phones, upload outreach requests, respond to rep messages, assist team members, clear all logging exceptions for team
Client Service Representative I
Ciox Health
02.2020 - 10.2020
- Process request letters in Healthsource, answer phones, assist team members
Public Relations Specialist
Applicant Insight
05.2019 - 09.2019
- Assist with criminal background checks for employment
Secretary/ Administrative Assistant
HCA Healthcare
01.2004 - 04.2019
- Process payroll, train new Imaging Secretaries, assist patients with request for Radiology Images, Radiation Safety Committee Minutes, answer phones, process reports, assist director with other duties as assigned
Education
High School Diploma -
Gulf High School
New Port Richey, FL06.1996
Skills
- Microsoft Office
- Time Management
- Healthsource
- Multitasking
- Coordinating work
- Inbound and Outbound calling
- Customer Service Skills
- Medical Records Processing
- Cerner
- EPIC
- Dataark
- Athena
- Interviewing
- HIPAA compliance
- Medical records storage
- New system implementation
- Healthcare data warehousing
- Data privacy practices
- Medical terminology proficiency
- Medical records retention
Timeline
Lead Health Information Specialist
Datavant
10.2021 - Current
Client Service Representative II
Ciox Health
10.2020 - 10.2021
Client Service Representative I
Ciox Health
02.2020 - 10.2020
Public Relations Specialist
Applicant Insight
05.2019 - 09.2019
Secretary/ Administrative Assistant
HCA Healthcare
01.2004 - 04.2019
High School Diploma -
Gulf High School
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