Jessica Peña
Long Beach,CA
Summary
Event professional with 7+ years’ experience leading complex projects, optimizing workflows, and delivering with precise execution. Skilled in problem-solving, stakeholder collaboration, and building lasting client relationships through clear communication and attention to detail.
Overview
11
11
years of professional experience
Work History
AMER Tier 2/3 Event Manager
Stripe
01.2025 - Current
- Serve as the main point of contact for cross-functional teams, working with product marketing, sales, GTM, and analytics to ensure they are informed, engaged, and aligned on event objectives and outcomes.
- H1: Led and managed the planning and execution of multiple high-profile events, including six third-party events and two Stripe-led events.
- H2: Managing the event planning for Stripe Tour Industry Summits', plus post-networking activations; additionally, leading and managing further third-party and Stripe-led events.
- Build and maintain high-value relationships with external conference organizers, negotiating sponsor contracts and coordinated with partners to ensure the quality of each event aligns with Stripe’s key customer segments and GTM priorities.
- Contributed in post-event analysis, including gathering feedback and performance metrics to help improve future events.
Account Manager
On Board Experiential (OBE)
04.2021 - Current
- Led cross-functional teams in planning and executing 20+ Stripe events—including executive dinners, B2B conferences, fireside chats, and networking events—fostering collaboration, managing deliverables, budget management, and maintaining client relations through effective communication, which contributed to securing the 2025 contract renewal.
- Collaborated with a dynamic team to deliver engaging activations for EEEEEATSCON festivals in 3 markets within 8 months, managing timelines, budgets, and deliverables to boost brand loyalty, enhance community engagement, and exceed client expectations.
- Led cross-functional teams in planning and executing a two-day tech conference-including keynotes, breakout sessions, pitch competition, and exhibit halls-fostered team collaboration, managed deadlines and budget, and maintained client relations, which contributed to securing the 2025 contract renewal.
- Collaborated with cross-functional teams to identify, engage, and partner local influencers with Nike to introduce new stores across the states within their communities as part of the brand’s store opening strategy, strengthening community ties and boosting brand presence.
Business Development Specialist, LA Marathon Partnerships
The McCourt Foundation
09.2018 - 04.2021
- Managed fulfillment of contract deliverables for multiple sponsorships for the LA Marathon, Pasadena Half Marathon, & Santa Monica Classic.
- Generated over $100K in revenue for the 2020 Health & Fitness Expo via exhibitor and sponsor sales.
Customer Service Manager
IKEA
01.2015 - 04.2018
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Education
Master of Arts - Kinesiology, Sports Management
Cal. State University of
Long Beach, CABachelor of Science - Business Management
Cal. State University of
Northridge, CASkills
Event Marketing Planner
Project Management
Client Relations
Brand Partnerships Talent Management
Bilingual- Spanish
Event experiences
Third-party Tech Conferences | Food Festivals | Marathons | Community Races | Exclusive
Dinner & Networking Events
Timeline
AMER Tier 2/3 Event Manager
Stripe
01.2025 - Current
Account Manager
On Board Experiential (OBE)
04.2021 - Current
Business Development Specialist, LA Marathon Partnerships
The McCourt Foundation
09.2018 - 04.2021
Customer Service Manager
IKEA
01.2015 - 04.2018
Master of Arts - Kinesiology, Sports Management
Cal. State University of
Bachelor of Science - Business Management
Cal. State University of
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