Jessica Pedersen
Colville,WA
Summary
I feel like I have strong people skills. With the jobs I have had, I have had to learn to navigate through multiple issues with the end result of everyone involved being satisfied. My life career goal is to help people. Skilled worker when under pressure. I strive to complete any job to the highest expectations.
Overview
9
9
years of professional experience
Work History
Manager/Owner
Westside Pizza
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work. Trained new employees
- Multitasking while in a busy work environment. Answering phones, making pizza, helping customers.
- Maintained professional, organized, and safe environment for employees and customers.
- Enhanced customer satisfaction, maintaining open lines of communication, and ensuring high-quality service delivery.
Sole, Small Business Owner
The Pizza Oven
10.2021 - 06.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Took on applications and held interviews for potential employees. I also had to deal with the firing process when needed.
- Took care of the every day needs of the store, such as ordering and making sure we had what was needed to operate.
- Made myself known to the public, to help advertise my business.
Corrections Officer
Stevens County Sheriffs Department
03.2015 - 06.2017
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Escorted female inmates to and from various appointments outside of the jail.
- In charge of distributing medication to inmates.
- Processed inmates, finger printed them, did intake conducted pat downs and necessary strip searches and did the paper work to release them as well.
Education
Associate of Arts - General
Colville Community Collage
Colville, WA06.2005
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Sales Techniques
- Schedule Preparation
- Budget Control
- Business Development
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Problem Resolution
Timeline
Manager/Owner
Westside Pizza
08.2023 - Current
Sole, Small Business Owner
The Pizza Oven
10.2021 - 06.2023
Corrections Officer
Stevens County Sheriffs Department
03.2015 - 06.2017
Associate of Arts - General
Colville Community Collage