Jessica Pedrick
Project Management Professional (PMP)
Austin,TX
Summary
Results-driven project manager with a proven track record in spearheading quality improvement and population health initiatives within the behavioral healthcare sector. Instrumental in leading Integral Care to achieve unparalleled success, delivering 100% of process, outcome, and structural metrics through the Delivery System Reform Incentive Program (DSRIP). This achievement translated into millions of dollars in annual revenue, representing 20% of the agency's overall income over a four-year period.
Known for fostering a collaborative and inclusive work environment, I thrive on bringing innovative team-building activities to both professional and personal settings. Whether orchestrating virtual team-building events during challenging transitions to remote work or infusing creativity into fundraising efforts, I am dedicated to driving positive impact and cultivating a culture of unity and motivation.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Senior Manager, Special Projects
Integral Care
05.2022 - Current
- Lead initiatives related to Integral Care's Certified Community Behavioral Health Center (CCBHC) status and participation in Directed Payment Program for Behavioral Health Services through Health and Human Services.
- Develop and implement project management processes and procedures to ensure consistent and efficient project delivery.
- Analyze existing care delivery processes and work with stakeholders to implement new models.
- Facilitate regular meetings with project stakeholders to review project progress, address issues, and ensure alignment with project goals.
- Lead multiple strategic and special operation initiatives related to clinical care and financial reimbursement.
Clinical Manager, Special Projects
Integral Care
08.2019 - 05.2022
- Led multiple strategic and special operation initiatives related to clinical care to enhance services in support of Medicaid Delivery System Reform Incentive Payment (DSRIP) Program.
- Conducted quantitative and qualitative analyses of project data, including organization of quality assurance testing and reporting of large datasets.
- Developed relationships with clinical leadership and teams within and outside of agency to increase engagement and inform.
- Analyzed existing care delivery processes and worked with stakeholders to implement new models.
Cultural Competency Specialist
Integral Care
10.2016 - 07.2019
- Acted as instructional designer, SME, and lead facilitator for The Culturally Responsive Care Project.
- Served as elected Chair of Diversity Council to drive implementation of CLAS Standards.
- Provided instructional design support for unit-specific live training, webinars, and e-learning.
- Planned annual, two-day professional development conference for 600+ attendees.
Lead Intake Coordinator
Future Search Trials
09.2014 - 06.2015
- Conducted psychiatric clinical trials by obtaining consent and enrolling eligible patients, and collecting follow-up data.
- Recruited eligible participants for enrollment and explained research trial qualifications, parameters, and risks.
- Maintained quality of patient care and mental health services by direct observation.
Mental Health Counselor
Metrowest Medical Center
08.2011 - 07.2014
- Provided nursing, psychiatric, and personal care to individuals experiencing mental health crises or living with chronic mental illness.
- Implemented and developed core counseling programs to meet each individual's specific and varying needs.
- Encouraged patients to participate in social, recreational, and other therapeutic activities that enhance interpersonal skills and develop social relationships.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transition
Education
Master of Arts - Education
Widener University
Chester, PA 08.2011 - 05.2013
Bachelor of Arts - Psychology
Clark University
Worcester, MA 08.2005 - 06.2009
Skills
Project Management
Certification
PMP - Project Management Professional
Timeline
PMP - Project Management Professional
03-2023
Senior Manager, Special Projects
Integral Care
05.2022 - Current
Clinical Manager, Special Projects
Integral Care
08.2019 - 05.2022
Cultural Competency Specialist
Integral Care
10.2016 - 07.2019
Lead Intake Coordinator
Future Search Trials
09.2014 - 06.2015
Mental Health Counselor
Metrowest Medical Center
08.2011 - 07.2014
Master of Arts - Education
Widener University
08.2011 - 05.2013
Bachelor of Arts - Psychology
Clark University
08.2005 - 06.2009
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