Jessica Perez

• Coordinated temporary and permanent staff placements based on school requests, ensuring timely fulfillment of staffing needs. Matched staff from employee pool to client requirements, optimizing scheduling to maintain consistent client coverage. Maintained accurate school and staff records along with job orders, supporting efficient operations and compliance. Supported daily office operations and administration tasks.
• Coordinated placement processes for candidates in early childhood education settings.
• Developed relationships with childcare facilities to enhance placement opportunities.
• Facilitated training sessions for candidates on job readiness and interview techniques.

• Welcomed and directed visitors, ensuring they received proper assistance. Handled incoming phone calls by screening, forwarding, and providing basic information. Update appointment calendars and schedule meetings/appointments. Perform other clerical receptionist duties such as filing, photocopying, faxing etc. Reviewed invoices for proper documentation and approval, ensuring timely payments and compliance with company policies. Process check requests and credit card bills. Monitor accounts to ensure payments are up to date. Researched and resolved invoice discrepancies and issues, contributing to accurate financial reporting and maintaining vendor relationships. Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices.
• Developed and maintained strong client relationships to enhance customer satisfaction and retention.
• Collaborated with cross-functional teams to deliver tailored solutions for clients’ needs.
• Analyzed client feedback to identify areas for improvement and implement strategic initiatives.

• Executed data entry tasks to meet production and accuracy standards.
• Processed incoming and outgoing mail with accuracy and timeliness.
• Maintained organized filing systems for efficient document retrieval.
• Operated mail sorting equipment to enhance processing speed.

• Greeted and welcomed visitors, directing them to appropriate personnel and ensuring a positive first impression. Answered, screened, and forwarded incoming phone calls while providing basic information. Executed clerical duties including filing, photocopying, collating, and faxing to support office operations. While cashiering, accurately balanced cash drawer. Daily average cash handling was $10k.
• Processed customer transactions efficiently, ensuring accuracy and speed.
• Maintained knowledge of product offerings to assist customers effectively.
• Implemented cash handling procedures, reducing discrepancies in daily reconciliations.

Currently attending

Obtained