Jessica Pernell

Jackson,NC

Summary

Certified Peer Support Specialist through NC H.O.P.E. with experience in educational and healthcare support roles. I use active listening, communication, and emotional support to help build trust and support individuals in structured environments. I've worked with teams to support safety, behavior needs, and daily routines. I'm passionate about recovery, advocacy, and helping people connect with resources that support stability and growth.

Overview

years of professional experience

Certification

Work History

EC Paraprofessional (1:1 Support)

KIPP Lower Elementary

Gaston, North Carolina

07.2022 - Current

Provide individualized 1:1 support to a student by assisting with academic tasks, communication, behavior management, and daily routines in the classroom setting.
Implement behavior intervention strategies and follow IEP goals to promote student engagement, emotional regulation, social development, and independence.
Collaborate with teachers, therapists, and parents to monitor student progress, maintain a structured learning environment, and support the child’s overall educational success.

Patient Transport Escort

Vidant North Hospital

Roanoke Rapids, NC

02.2019 - 10.2021

Safely transported patients to and from medical appointments, procedures, testing areas, and hospital departments while ensuring comfort, dignity, and patient safety.
Assisted clinical staff with patient transfers, mobility support, and transportation equipment, including wheelchairs and stretchers, following facility safety protocols.
Maintained effective communication with nurses, physicians, and healthcare staff to coordinate timely patient movement and support efficient daily operations.

Assistant Site Director

Ymca Of South Hampton Roads

Chesapeake, VA

05.2015 - 03.2019

Supervised daily operations of the after-school program by managing staff, maintaining student safety, and ensuring a structured and positive environment for children and families.
Coordinated program schedules, activities, behavior management, and parent communication while supporting students’ academic, social, and emotional development.
Oversaw attendance, staff assignments, and program compliance while collaborating with school personnel and leadership to ensure smooth site operations.

Education

Associate of Arts - General Studies

Nash Community College

Rocky Mount

03-2027

High School Diploma -

Great Bridge High School

Chesapeake

06-2002

Skills

Peer Support & Recovery-Oriented Support (CPSS Training)
Person-Centered Communication & Relationship Building
Active Listening & Emotional Support
Behavioral Support & Redirection Strategies
Advocacy for Individual Needs and Well-Being

Community Resource Awareness & Referral Support
Collaboration with School and Healthcare Teams
Professional Boundaries & Confidentiality
Supporting Individuals in Structured Care Environments