Job Search Status
Open to workDesired start date: Immediately
Open To Work
Monica Elder
Eagle Lake,FL
Work Preference
Summary
Compassionate Case Manager & Peer Support Specialist with advanced behavioral health training and over 10 years of hands‑on experience supporting adults and youth through trauma‑informed care, crisis navigation, emotional regulation, and recovery‑focused interventions. Skilled in assessment, safety planning, documentation, and multidisciplinary collaboration across community, school, and behavioral health settings. Completed all classroom requirements for Certified Peer Support Specialist (CPSS) and actively seeking a role to complete the remaining 500 supervised hours required for state certification. Credentialed as a Qualified Behavioral Health Specialist (QBHS) and Chemical Dependency Counselor Assistant (CDCA), bringing strong clinical support skills, lived‑experience insight, and a proven ability to empower individuals through person‑centered, recovery‑oriented care.
Work History
CDCA/Peer Support Specialist.
Evergreen/ LifeBridge Remote
12.2021 - Current
• Provide trauma‑informed peer support, recovery coaching, and crisis navigation for adults facing mental health and substance use challenges.
• Conduct WRAP‑based wellness planning and emotional regulation support.
• Maintain 100% compliant documentation in Credible EHR.
• Coordinate referrals and resource linkage with high success rates in treatment access and community support.
Para/Peer Support Specialist
Our Career Center Academy of Lake Alfred
06.2019 - 12.2021
• Supported youth with emotional, behavioral, and environmental challenges through individualized interventions and coping strategies.
• Assisted with crisis de‑escalation, safety planning, and classroom stabilization.
• Collaborated with multidisciplinary teams to ensure student support and continuity of care.
Para/Peer Support Specialist
Language and Literacy Academy
11.2017 - 05.2019
• Delivered trauma‑informed support to students with behavioral and learning needs.
• Facilitated small‑group sessions focused on emotional regulation and social skills.
Podiatry Assistant
Lakeland Family Podiatry
11.2018 - 12.2018
• Assisted with patient care, charting, and appointment coordination.
QBHS/Rehabilitation Assistant
Astoria Health and Rehab
10.2015 - 10.2017
• Supported residents with behavioral health needs, recovery goals, and daily functioning.
• Documented progress notes and collaborated with clinical staff on treatment plans.
QBHS/Rehabilitation Assistant
AEGIS Therapy
04.2013 - 10.2015
• Provided behavioral support, emotional coaching, and recovery‑focused interventions.
Sub Teacher/Peer Support Specialist
Polk County School Board
10.2006 - 10.2013
• Delivered classroom support and behavioral guidance for diverse student populations.
• Implemented trauma‑informed strategies to maintain safety and emotional stability.
Education
High School Diploma -
Winter Haven Senior High School
Winter Haven, FL2004
Certification
• Peer‑to‑Peer: A Journey to Wellness — Certified
• WRAP (Wellness Recovery Action Plan) — Seminar Completion
• Peer Support Specialist Certification — In Progress (500 hours remaining)
• Qualified Behavioral Health Specialist (QBHS) — LifeBridge
• Chemical Dependency Counselor Assistant (CDCA) — Ohio Wise
Skills
Clinical & Support Skills Trauma‑Informed Care & Emotional Safety Peer Support & Recovery‑Oriented Counseling Mental Health Support (Anxiety, Depression, Trauma) Substance Use Recovery & Harm Reduction Crisis De‑escalation & Safety Planning Motivational Interviewing & Client Empowerment Behavioral Interventions & Emotional Regulation Recovery & Wellness Planning Group Facilitation & PsychoeducationCase Management & Advocacy Case Management & Goal Setting Resource Navigation & Community Referrals Advocacy (Benefits, Insurance, Transportation, Treatment Access) Multidisciplinary Team CollaborationDocumentation & Compliance HIPAA‑Compliant Progress Notes & Service Logs Electronic Health Records (Credible EHR) Treatment Plan DocumentationTechnical & Communication Microsoft Office (Word, Excel, Teams, Outlook) Telehealth & Virtual Client Support Strong Verbal, Written & Interpersonal Communication Time Management & Caseload CoordinationProfessional Standards CPSS Ethical Guidelines & Confidentiality Cultural Competency & Inclusive Practice Problem‑Solving & Barrier Reduction Remote Mentoring & Peer Coaching
Headline
Certified Peer Support Specialist (CPSS) Candidate • Trauma‑Informed Care • Crisis De‑Escalation • Behavioral Health Case Management
Overview
20
20
years of professional experience
1
1
Certificate