Jessica Perso
Winter Haven,FL
Summary
While I have been a mother of 9 and a homemaker for many years, I have always worked in our family businesses or part time jobs. These businesses and jobs have provided me the opportunity to learn and utilize a large variety of skills such as maintenance, cosmetic woodworking, plumbing, minor electrical, sheetrock repair, lawn maintenance, construction tasks, floor covering installation, customer service, caregiving, etc.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Driver
Spark
01.2022 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Business Owner
Gourmet Junque Renovations
04.2017 - Current
- Directed and completed construction and/or repair of fences, decks and other outdoor structures.
- Kept on top of latest trends in market sales and construction costs in optimal design, styles, and decor selection to produce quick sale of the homes.
- Researched and prepared market analysis and after-repair-value of prospective homes for renovation and future sale.
- Completed a variety of tasks necessary to fully renovate properties for future sale such as painting, minor electrical, plumbing, drywall repair, minor sewer/septic repair, cosmetic woodworking, floor covering installations, etc.
- Researched appropriate well rated and affordable sub-contractors to complete work outside of our knowledge base and hired them.
- Cleaned and prepared completed project homes for sale, requiring a variety of specific cleaning agents and solvents necessary to remove construction debris, paint and puddy residue, in addition to basic household type cleaning in the kitchens and bathroom areas behind construction crews.
Licensed Home Care Aide
SSPS
08.2014 - 02.2024
- Managed medication schedules for patients, ensuring proper administration and adherence to prescribed treatments.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Ensured patient safety by conducting regular home assessments, identifying potential hazards and implementing corrective measures.
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
Customer Service
Backyard Barn Christmas Shoppe
11.2020 - 01.2024
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
- Assisted and participated in character creation as Mrs. Claus.
- Attended to all necessary tasks related to ordering and procuring merchandise.
- Oversaw complete set up and tear down of business each holiday season.
Education
High School Diploma -
Beulah Land Academy
Richland, WA06.2003
Skills
*Customer Service
*Delivery
*Self Starter
*Self Directed
*Problem Solving
*Maintenance & Repair
*Dependability
*Caregiving
Certification
- HCA - Home Care Aide
Timeline
Delivery Driver
Spark
01.2022 - Current
Customer Service
Backyard Barn Christmas Shoppe
11.2020 - 01.2024
Business Owner
Gourmet Junque Renovations
04.2017 - Current
Licensed Home Care Aide
SSPS
08.2014 - 02.2024
High School Diploma -
Beulah Land Academy