Work Preference
Overview
Work History
Education
Skills
Timeline
DeliveryDriver
Open To Work

Jessica Pettigrew

Insurance Advisor
Chicago,IL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Delivery DriverHome HealthCare AidMarketing DirectorHouseKeeper Receptionist

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Chicago, IL, USChicago, IL
Open to relocation: Yes

Salary Range

$54000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPersonal development programsWork from home optionPaid time off401k matchStock Options / Equity / Profit SharingPaid sick leaveTeam Building / Company Retreats4-day work week

Overview

19
19
years of professional experience

Work History

Delivery Driver

Door Dash
Chicago, IL
01.2021 - Current
  • Operated delivery vehicle efficiently to ensure timely transportation of goods.
  • Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.
  • Maintained accurate records of deliveries, receipts, and inventory for tracking purposes.
  • Communicated with dispatch and customers to provide updates on order status and resolve issues.

Home HealthCare Aid

Home Instead Senior Care Home
Countryside, Illinois
04.2019 - 12.2021
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Supervised daily activities and provided assistance to staff.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Developed rapport to create safe and trusting environment for care.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Administered medication as directed by physician.
  • Followed nutritional plans to prepare optimal meals.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Assisted disabled clients to support independence and well-being.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Completed medical and program reports and maintained records following clinic standard operating procedures.
  • Provided transportation and appointments management.

Marketing Director

Cannon Consulting Services
Chicago, IL
06.2014 - 01.2019
  • Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.
  • Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
  • Created innovative strategies to drive customer engagement.
  • Designed, implemented and enhanced national marketing initiatives to maximize outreach and product sales.
  • Developed and presented marketing plans and reports to CEO and shareholders.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Evaluated and monitored promotional activities to confirm adequate return on promotional funds.
  • Directed sales and marketing management staff in successful use and development of business plans and strategies.
  • Sourced advertising opportunities to place adverts in press and social media.
  • Used networking, coldcalling and referrals to identify prospective accounts and generate new leads.
  • Evaluated market data to develop and create business strategies and marketing plans.
  • Managed production of leaflets, posters and newsletters.
  • Identified weaknesses in existing marketing campaigns to develop pragmatic solutions within budgetary constraints.
  • Suggested innovative ideas to increase sales and improve customer experience.
  • Analyzed sales and marketing data for improved strategies.
  • Analyzed and forecasted monthly sales data of existing marketed companies within designated area.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
  • Managed accounts to retain existing relationships and grow share of business.
  • Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Organized promotional events and interacted with community to increase sales volume.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

HouseKeeper

Majestic Star Casino
Gary , IN
05.2011 - 03.2014
  • Waxed and polished wood floors and other woodwork.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Cleaned elevators, glass and planters in public areas.
  • Kept building entryway glass clean and polished for professional presentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Dusted picture frames and wall hangings with cloth.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Adhered to professional house cleaning checklist.
  • Verified cleanliness and organization of storage areas and carts.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Operated electronic backpack vacuums and floor sweepers.

Receptionist

R.L. Taylor Reality
Hillside, IL
10.2009 - 04.2011
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Troubleshot copy machines and printers and scheduled service as needed.
  • Responded to inquiries from callers seeking information.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Resolved customer problems and complaints.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained confidentiality of information regarding clients and company.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided callers with address, directions, company website and related information.

Manger

Dots
Champaign, IL
10.2007 - 07.2009
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Led cross-functional teams to streamline operational workflows and improve efficiency.

Receptionist

Villiage Of Maywood
Chicago, Illinois
04.2007 - 08.2007
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Monitored office supplies by checking inventory and placing orders.

Education

No Degree - Business Administration And Management

Parkland College
Champaign, IL

High School Diploma -

Proviso East High School
Maywood
06.2007

Skills

  • Team Leadership
  • Communications expertise
  • Media relations
  • Budgeting
  • Strategic planning
  • Branding
  • Market understanding
  • Campaign management
  • Scheduling
  • Staff Management
  • Database Management
  • Positive attitude

Timeline

Delivery Driver

Door Dash
01.2021 - Current

Home HealthCare Aid

Home Instead Senior Care Home
04.2019 - 12.2021

Marketing Director

Cannon Consulting Services
06.2014 - 01.2019

HouseKeeper

Majestic Star Casino
05.2011 - 03.2014

Receptionist

R.L. Taylor Reality
10.2009 - 04.2011

Manger

Dots
10.2007 - 07.2009

Receptionist

Villiage Of Maywood
04.2007 - 08.2007

High School Diploma -

Proviso East High School

No Degree - Business Administration And Management

Parkland College

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Jessica PettigrewInsurance Advisor