JESSICA PHAN
Lawrenceville,GA
Summary
Detail-oriented Data Processor experienced in data analysis, database management, and information system optimization. Achieved high productivity through effective problem-solving, time management, and communication skills. Focused on delivering efficient data processing solutions and adapting to changing office demands.
Overview
14
14
years of professional experience
Work History
Criminal Data Processor
Informdata
07.2021 - Current
- Efficiently process approximately 75+ orders daily with accuracy and speed.
- Processed criminal record requests efficiently and accurately.
- Ensured data accuracy through meticulous verification and validation practices.
- Executed quality checks to verify compliance with guidelines, maintaining integrity of processed data.
- Ensured high-quality order completion through precision and accuracy, contributing to reliable processing outcomes.
- Executed tasks with a focus on detail and thoroughness to ensure quality.
- Developed a strong understanding of Ohio state laws and regulations to ensure compliance.
- Recognized as an OH SME with more than 4 years of specialized expertise.
- An OH call team member who proactively initiates and manages court communications to facilitate the timely processing and dispatch of pending orders.
- Performed data entry tasks accurately and efficiently.
- Reviewed documentation for completeness and adherence to policies.
Sales Associate
Abercrombie & Fitch
Douglasville, Georgia
01.2013 - 05.2013
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and styling advice.
- Helped customers find specific products, answered questions, and offered product advice.
- Managed inventory levels and restocked merchandise.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained store presentation to align with brand standards.
- Managed inventory levels and restocked merchandise as needed.
- Welcomed customers upon entry to create a friendly atmosphere. and provided exceptional customer service.
- Handled all cashier functions including processing payments and issuing receipts. such as accepting payments, issuing receipts and counting money back change.
Education
Bachelor's of Science - Criminology, Psychology
University of West Georgia
Carrollton, GASkills
- Criminal record compliance
- Data processing
- Document verification
- Quality assurance
- Verifying data accuracy
- Order management
- Microsoft Office Suite
- Effective communication
- CMS
- Technical Writing
- Problem solving
- Attention to detail
- Time management
- Task prioritization
- Team collaboration
- Quality assurance
- Quality assurance
Languages
- English (Fluent)
- Vietnamese (Fluent)
Timeline
Criminal Data Processor
Informdata
07.2021 - Current
Sales Associate
Abercrombie & Fitch
01.2013 - 05.2013
Bachelor's of Science - Criminology, Psychology
University of West Georgia