JESSICA PHILMORE
Csra Probation Services Inc
Darien,GA
14
years of professional experience
Experienced Customer Service Representative with over 25 years in retail and financial services. Skilled in client assistance, sales support, and conflict resolution. Proven ability to handle high-volume customer interactions,manage transactions, and provide solutions both in person and over the phone. Recognized for strong communication and a commitment to customer satisfaction.
Work History
Probation Aide
5 Years 8 MonthsI answer phones, took payments put in case that comes from the
courts system. Help the manager run the office, order supplies
make sure the front office is moving perfect.
Customer Service Representative
4 Years 3 Months- Answer phones
- Took payments
- Taking loans for Title pawns
- Made sure the office was running smooth
Sales Associate
3 Years 2 Months- Provided exceptional customer service to enhance shopping experiences and foster brand loyalty.
- Assisted in inventory management by organizing stock and ensuring merchandise availability on the sales floor.
- Collaborated with team members to maintain store presentation and uphold visual merchandising standards.
- Utilized POS systems efficiently to process transactions and handle customer inquiries effectively.
Education
High School Diploma
Skills
Records management and file maintenance
Data entry and database management
Scheduling appointments and meetings
Office organization and document control
Meeting processing and correspondence management
Professional verbal and written communication
Maintaining confidential case records
Microsoft Office Suite (Word
Excel
Outlook)
Filing
Scheduling
Data entry and tracking
Timeline
Probation Aide
Csra Probation Services Inc
11.2020 - 07.2026Read More
Customer Service Representative
Lendingbear Inc
06.2015 - 09.2019Read More
Sales Associate
Cato Fashions
04.2012 - 06.2015Read More
GLYNN ACADEMY
High School Diploma
Read More