Jessica Piedrahita
Lindenhurst
Summary
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
5
5
years of professional experience
Work History
Shift Leader
Chili's Restaurant
Farmingdale, NY
05.2021 - Current
- Resolved customer complaints swiftly, maintaining high satisfaction levels during service interactions.
- Assisted in training new hires, fostering a culture of teamwork and accountability within shifts.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
Education
High School Diploma -
Lindenhurst High School
Lindenhurst, NY06.2020
Bachelor of Science - Science, Technology, And Science
Farmingdale State College
07.2025
Skills
- Positive attitude
- Problem-solving
- Strong verbal and written communication
- Conflict resolution
- Attention to detail and accuracy
- Respectful and fast learner
- Fluent in Spanish and Italian
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Professional Working
Interests
- Participating in fundraising events to support local charities, schools, or community projects
- Avid Reader
- Volunteering
Timeline
Shift Leader
Chili's Restaurant
05.2021 - Current
High School Diploma -
Lindenhurst High School
Bachelor of Science - Science, Technology, And Science
Farmingdale State College