Jessica Pierce
Fayetteville,GA
Summary
Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Delivery Driver
Kroger Fulfillment Center
Forest Park, GA
03.2022 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Verified accuracy of items loaded onto truck against shipping documents.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
United Parcel Service
Package Delivery Driver
Griffin, GA
10.2020 - 01.2022
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Delivered packages to customers in a timely and efficient manner.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Delivered goods and services to customers on time and in excellent condition.
- Documented daily mileage, gas, and other data.
Education
High School Diploma -
Fayette County High School
Fayetteville, GA05-2009
Skills
- Package scanning
- Dispatch Communication
- Vehicle Maintenance
- Order Verification
- GPS Navigation
- Defensive Driving
- Loading and unloading
- Pre-Trip and Post-Trip Inspections
- Dependable and reliable
- Safe Driving
- Problem-Solving
- Attention to Detail
- Customer Service
Certification
- Customer Service Delivery Driver Academy
- Driver Safety Certificate
Timeline
Customer Service Delivery Driver
Kroger Fulfillment Center
03.2022 - Current
United Parcel Service
Package Delivery Driver
10.2020 - 01.2022
High School Diploma -
Fayette County High School