Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Reese

Summerfield

Summary

Dynamic and dependable professional with extensive experience as a Customer Service Delivery Driver at Kroger, excelling in route management and delivery recordkeeping. Proven ability to enhance efficiency through effective multitasking and organization, ensuring timely deliveries while maintaining a courteous demeanor. Skilled in package scanning and complex problem-solving to meet customer needs.

Overview

14
14
years of professional experience

Work History

Customer Service Delivery Driver

Kroger
02.2021 - Current
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Verified accuracy of all deliveries against order forms.

Materials Manager

Elite Construction of Ocala
01.2017 - 01.2021
  • Improved resource allocation to promote efficiency and deadline management.
  • Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.
  • Understood common material delivery methods using automated vehicles, conveyor belts and rail-guided distribution systems and determined best strategy for products.
  • Purchased indirect manufacturing supplies, administrative support materials and packaging to comprehensively build multifaceted production lifecycles.
  • Coordinated meticulous order management systems and production lifecycles for comprehensive customer development and satisfaction.

Fiber Optic Technician

KAM Services
02.2012 - 11.2020
  • Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
  • Conducted site surveys to validate customer's infrastructure deliverables.
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
  • Responded to service requests during and after business hours.
  • Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
  • Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
  • Installed and configured new devices and system components.
  • Read blueprints and schematics to correctly place equipment.

Education

Associate of Science - Business Administration And Management

Sullivan County Community College
Loch Sheldrake, NY
06-1996

Skills

  • Package scanning
  • Delivery logging
  • Commercial driving
  • Freight expertise
  • Database management
  • Multitasking and organization
  • Route management
  • Load management
  • Dependable and reliable
  • Delivery recordkeeping
  • Courteous and polite demeanor
  • Materials transport
  • Complex Problem-solving

Timeline

Customer Service Delivery Driver

Kroger
02.2021 - Current

Materials Manager

Elite Construction of Ocala
01.2017 - 01.2021

Fiber Optic Technician

KAM Services
02.2012 - 11.2020

Associate of Science - Business Administration And Management

Sullivan County Community College
Paul Reese