Paul Reese
Summerfield
Summary
Dynamic and dependable professional with extensive experience as a Customer Service Delivery Driver at Kroger, excelling in route management and delivery recordkeeping. Proven ability to enhance efficiency through effective multitasking and organization, ensuring timely deliveries while maintaining a courteous demeanor. Skilled in package scanning and complex problem-solving to meet customer needs.
Overview
14
14
years of professional experience
Work History
Customer Service Delivery Driver
Kroger
02.2021 - Current
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
Materials Manager
Elite Construction of Ocala
01.2017 - 01.2021
- Improved resource allocation to promote efficiency and deadline management.
- Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.
- Understood common material delivery methods using automated vehicles, conveyor belts and rail-guided distribution systems and determined best strategy for products.
- Purchased indirect manufacturing supplies, administrative support materials and packaging to comprehensively build multifaceted production lifecycles.
- Coordinated meticulous order management systems and production lifecycles for comprehensive customer development and satisfaction.
Fiber Optic Technician
KAM Services
02.2012 - 11.2020
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Responded to service requests during and after business hours.
- Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
- Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
- Installed and configured new devices and system components.
- Read blueprints and schematics to correctly place equipment.
Education
Associate of Science - Business Administration And Management
Sullivan County Community College
Loch Sheldrake, NY06-1996
Skills
- Package scanning
- Delivery logging
- Commercial driving
- Freight expertise
- Database management
- Multitasking and organization
- Route management
- Load management
- Dependable and reliable
- Delivery recordkeeping
- Courteous and polite demeanor
- Materials transport
- Complex Problem-solving
Timeline
Customer Service Delivery Driver
Kroger
02.2021 - Current
Materials Manager
Elite Construction of Ocala
01.2017 - 01.2021
Fiber Optic Technician
KAM Services
02.2012 - 11.2020
Associate of Science - Business Administration And Management
Sullivan County Community College