Jessica Pineda
North Hollywood
Summary
Productive Phlebotomist offering several years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing, and customer service related to patient care. Calm and comforting with stressed patients.
Certified Phlebotomist Technician with hands-on experience in venipuncture, specimen collection and processing. Strengths include superior patient care, precise labeling, and organization while maintaining full compliance with safety protocols. Prior roles have involved successfully reducing patient anxiety during procedures and consistently ensuring accuracy for testing processes.
Overview
15
15
years of professional experience
4029
4029
years of post-secondary education
Work History
Phlebotomist CPT1
UCLA Olive View Medical Center
Sylmar
03.2020 - Current
- Collected blood samples from patients using proper techniques and safety protocols.
- Prepared and labeled specimens for laboratory analysis following established procedures.
- Assisted in training new staff on phlebotomy techniques and safety practices.
- Communicated effectively with patients to alleviate concerns during the blood draw process.
- Collaborated with healthcare teams to coordinate patient care and sample collection schedules.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Verified collection orders and communicated discrepancies to nurses.
- Performed quality control tests on collected specimens.
- Maintained accurate records of laboratory procedures and results.
- Conducted routine tests on samples using advanced laboratory equipment.
- Assisted in training new staff on laboratory techniques and safety measures.
Mobile Phlebotomist
Emed assist
Rancho Cucamonga
02.2021 - Current
- Collected blood samples from patients in various locations efficiently.
- Ensured proper labeling and handling of specimens for accurate testing.
- Maintained cleanliness and organization of mobile phlebotomy equipment.
- Documented patient information accurately in electronic health records systems.
- Followed safety protocols to ensure a sterile environment during procedures.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Verified patient identity prior to collecting sample using two forms of identification as required.
- Maintained accurate records of specimens collected, including patient information, specimen type, collection date and time.
- Performed venipuncture and capillary puncture procedures on patients of all ages in a mobile setting.
Phlebotomist/Front Desk
Las Americas Medical Clinic
Arleta
04.2018 - 04.2021
- Phlebotomy (Geriatric, Adults), lab specimen processing, urine specimen processing and handling, data entry, patient assessment, appointment setting, needle handling and safely disposing needles, billing, referrals, translating English to Spanish as needed by doctor, taking vitals.
Phlebotomist
El Proyecto Del Barrio
Arleta
07.2019 - 11.2020
- Collected blood samples following safety and hygiene protocols.
- Prepared equipment and materials for blood collection procedures.
- Maintained accurate patient records and documentation for compliance.
- Educated patients on phlebotomy procedures and aftercare instructions.
- Collaborated with healthcare team to ensure patient comfort and safety.
- Managed inventory of supplies and ordered materials as needed.
- Trained new staff on blood collection techniques and best practices.
- Verified patient information prior to specimen collection.
- Maintained fully-stocked phlebotomy cart, carrier and station.
Customer Service/ Computer Merchandiser/Sales
Fry's Electronics
Burbank
02.2011 - 02.2014
- Restocking items, help keeping an organized area, price changes, managing cash register, providing customer service, computer sales.
- Managed product displays to enhance customer engagement and drive sales.
- Conducted regular audits of product inventory for accuracy and organization.
- Maintained cleanliness and orderliness of merchandise areas on the sales floor.
- Documented customer interactions and feedback in the company system.
- Trained new staff on customer service best practices and protocols.
- Maintained accurate records of customer interactions and feedback.
Education
UCLA Center for Pre-hospital Care
Los AngelesHigh School Diploma -
Ulysses S. Grant High School
Skills
- Phlebotomy
- Blood collection
- Specimen handling
- Patient Care
- Laboratory Experience
- Vital Signs
- Venipuncture
- Specimen Processing
- Specimen Handling
- Urine Specimen Processing
- Patient Assessment
- Wound Care/Bandaging
- Data Entry
- Microsoft Office
- Self-Disciplined and Efficient
- Always Punctual
- Optimistic and Enthusiastic
- Responsible
- Adaptable
- Quick Learner
- Honest
- Helping
- Reliable
- Stocking/Ordering Supplies
- Customer Service
Additional Information
Venipuncture, Phlebotomy, Specimen Processing, Specimen Handling, Urine Specimen Processing, Patient Assessment, Wound Care/Bandaging, Bilingual (English/Spanish), Data Entry, Microsoft Office, Self-Disciplined and Efficient, Always Punctual, Optimistic and Enthusiastic, Responsible, Adaptable, Quick Learner, Honest, Helping, Reliable, Stocking/Ordering Supplies, Customer Service
Timeline
Mobile Phlebotomist
Emed assist
02.2021 - Current
Phlebotomist CPT1
UCLA Olive View Medical Center
03.2020 - Current
Phlebotomist
El Proyecto Del Barrio
07.2019 - 11.2020
Phlebotomist/Front Desk
Las Americas Medical Clinic
04.2018 - 04.2021
Customer Service/ Computer Merchandiser/Sales
Fry's Electronics
02.2011 - 02.2014
UCLA Center for Pre-hospital Care
High School Diploma -
Ulysses S. Grant High School