Jessica Piper
Anthem,AZ
Summary
Reliable and hardworking Shift Supervisor dedicated to delivering exceptional customer service each shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Anthem, AZ
08.2019 - Current
- Prepared beverages according to Starbucks recipe standards.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a timely manner.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Education
High School Diploma -
Jefferson Preparatory High School
Glendale, AZ05-2020
Bachelor of Science - Human Systems Engineering
Arizona State University
Tempe, AZSkills
- Work well under pressure
- Beverage memorization
- Customer service
- Cash handling
- Attention to detail
Certification
- Food Handlers Card
- Food Safety Manager Certification
Activities
Student Government 2018-2019
National Honor Society 2017- 2020
Mentorship Program 2018-2019
Timeline
Shift Supervisor
Starbucks
08.2019 - Current
High School Diploma -
Jefferson Preparatory High School
Bachelor of Science - Human Systems Engineering
Arizona State University